Privacy Policy – SS Experts
Last Updated: March 2026

SS Experts ("we", "our", or "us") operates the SS Experts mobile application. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app.

By using this application, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Mobile number and basic user identification details used for login and authentication.

• Images/Data: Photos captured using the device camera for challan processing and seal verification.

• Challan Data: Transport details such as source, destination, vehicle number, and related operational data entered by users.

• Usage Data: Basic app interaction data (e.g., actions within the app) to improve performance and reliability.

2. How We Use Information

We use collected information to:

• Authenticate users securely

• Create, manage, and track challans

• Scan and verify seals using the camera

• Store and retrieve challan records via backend services

• Improve app performance, stability, and user experience

3. Backend & API Usage

SS Experts communicates with secure backend servers via APIs to:

• Authenticate users

• Store and manage challan-related data

• Process and validate operational data

Data transmitted between the app and backend servers is secured using HTTPS (SSL/TLS) encryption.

We do not expose or sell API data to third parties.

All data is processed securely through backend systems and is not accessible publicly.

4. Camera Permission

The app requires access to your device camera to:

• Scan seals

• Capture images required for challan processing

The camera is only accessed when the user initiates these actions and is not used in the background.

5. Data Sharing

We do not sell, rent, or share user data with any third parties for marketing or advertising purposes.

Your data is only processed within our secure backend systems for application functionality.

6. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

• Secure communication via HTTPS

• Authentication mechanisms for access control

However, no method of transmission over the internet is completely secure.

7. Data Retention

We retain your data only as long as necessary to:

• Provide app functionality

• Maintain operational records

• Comply with applicable legal obligations

8. User Rights

You may request:

• Access to your data

• Correction of inaccurate data

• Deletion of your data (subject to operational or legal requirements)

Requests can be made through the contact information below.

9. Third-Party Services

SS Experts does not use third-party advertising or analytics services that collect personal user data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: shashibhusan27@gmail.com

By using SS Experts, you acknowledge that you have read and agree to this Privacy Policy.

This policy complies with applicable data protection laws and Google Play requirements.