1. Introduction
Welcome to Sailwin Software Solutions (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our mobile applications available on the Google Play Store.
This Privacy Policy describes how Sailwin Software Solutions and its affiliates (collectively "Sailwin Software Solutions, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website Sailwin Software Solutions Platform. Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
2. Information We Collect
We collect the following types of information:
We collect your personal data when you use our Platform, services or otherwise interact with us. This may include your name, date of birth, address, telephone/mobile number, email ID, and other information shared as proof of identity or address. Sensitive data such as payment information or biometric data may also be collected with your consent.
Personal Information: Name, email address, phone number (only when provided by users for account creation or customer support).
Usage Data: Device type, IP address, app version, gameplay statistics, crash reports, and other analytics data.
Ad Data: Information related to advertisements served in our app, including impressions, interactions, and engagement data collected via AdMob and Unity Ads.
3. How We Use Your Information
We use collected data for the following purposes:
We use personal data to provide the services you request, improve user experience, resolve disputes, troubleshoot problems, and prevent fraud. You may opt-out of marketing communications at any time.
To provide and improve our services and gaming experience.
To display relevant advertisements using AdMob and Unity Ads.
To analyze app performance and enhance user engagement.
To comply with legal obligations and prevent fraudulent activities.
4. Ad Monetization & Third-Party Services
We use third-party services like Google AdMob and Unity Ads to monetize our apps. These services may collect and use personal data under their respective policies:
Google AdMob: https://policies.google.com/privacy
Unity Ads: https://unity.com/legal/privacy-policy
These ad providers may collect and process data such as device identifiers, IP addresses, and ad interactions to provide personalized ads and improve targeting.
5. Data Sharing & Third-Party Links
We do not sell or trade your personal data. However, we may share data with:
Service Providers: Analytics tools, cloud hosting, and customer support platforms.
Legal Authorities: If required by law or in response to legal processes.
We may share your personal data with our affiliates, corporate entities, business partners, and third-party service providers. Data may also be disclosed to law enforcement agencies when required by law.
6. Data Retention & Security
We retain user data for as long as necessary to provide services and comply with legal obligations. We implement industry-standard security measures to protect data from unauthorized access or misuse.
We adopt reasonable security practices to protect your personal data. However, data transmission over the internet is not entirely secure, and users must protect their login credentials.
7. Data Deletion and Retention
You can delete your account through the platform settings or by contacting us. However, deletion may be delayed due to pending claims or services. Anonymized data may be retained for research purposes.
8. Your Rights & Choices
You may access, rectify, and update your personal data directly through the platform.
Users have the following rights:
Opt-out of Personalized Ads: You can opt out of personalized ads via your device settings.
Delete Your Data: You can request account deletion by contacting our support team.
Access & Update Information: You can review and update your personal data in-app or by reaching out to us.
9. Consent
By using our Platform, you consent to the collection, use, and processing of your data. You may withdraw consent by contacting our Grievance Officer.
10. Children’s Privacy
Our apps are not intended for children under 13. If we discover that a child under 13 has provided personal data, we will delete it immediately.
11. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will be posted within the app and on our website.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
E-mail - pratu00100@gmail.com