Return and Refund Policy
1-Day Return Window: Items can be returned within 1 day of delivery for a refund.
Condition: Products must be returned in their original, unused condition with all packaging, manuals, and accessories.
Non-Returnable: Software, opened components, and items marked "final sale" cannot be returned unless defective.
RMA Required: You must contact us for a Return Merchandise Authorization (RMA) number before shipping any item back.
Defective Items: We will cover the return shipping cost only if the item is damaged or defective upon arrival.
Privacy Policy
· Data Collection: We collect your personal information (name, address, email, phone) and payment details solely to process your orders, provide support, and improve your shopping experience.
· Data Usage: Your data is used to complete transactions, fulfill shipping, communicate order updates, and occasionally send relevant promotional material, from which you can opt-out anytime.
· Data Sharing: We do not sell or rent your personal information. We only share it with trusted third parties (like payment processors and shipping carriers) necessary to complete your purchase.
· Security: We implement reasonable security measures to protect your data against unauthorized access, loss, or misuse, especially concerning sensitive payment information.
· Your Rights: You have the right to access, modify, or delete the personal information we hold about you by contacting us directly.
Terms and Conditions
· Agreement & Orders: By using RAVISHOP.IN and placing an order, you accept these terms. An order is confirmed only when we send a Dispatch Email, and all sales are subject to product availability and price verification.
· Warranty & Liability: We are a reseller; all products carry the manufacturer's warranty only. We are not liable for data loss or damage caused by improper use, and your warranty is voided by physical damage or tampering.
· Shipping & Risk: The risk of product loss passes to you upon delivery. You are responsible for ensuring your shipping address is accurate, and any delivery delays caused by the carrier are outside of our liability.
· Returns & Refunds: Returns are accepted only for specific reasons (e.g., DOA) within the defined period, provided the item is unused and in original condition. Refunds are processed after inspection and may be subject to cancellation fees.
· Governing Law: All transactions and disputes are governed by the laws of India, and any legal action must be brought in the courts of bhimavaram .