PRIVACY POLICY
Squeaky Clean Solar | squeakycleansolarvc.com
Effective Date: June 19, 2025 | Last Updated: June 19, 2025
1. WHO WE ARE
Squeaky Clean Solar provides professional solar panel cleaning and maintenance services in Ventura County, California. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or request our services.
2. INFORMATION WE COLLECT
We may collect the following when you interact with our website or opt into our communications:
- Full name, phone number, and email address
- Property/service address
- Device type, browser, and IP address (collected automatically)
- Communication preferences, including SMS consent status
3. HOW WE USE YOUR INFORMATION
- To respond to service inquiries and provide quotes
- To schedule, confirm, and follow up on service appointments
- To send appointment reminders, service updates, and scheduling notifications via SMS — only with your express consent
- To send marketing and promotional offers via SMS — only with your separate express consent
- To improve our website, services, and customer experience
4. SMS / TEXT MESSAGE COMMUNICATIONS
By checking the consent box(es) on our opt-in form and submitting your information, you expressly consent to receive text messages from Squeaky Clean Solar as described below:
Non-Marketing Messages: Appointment reminders, service updates, scheduling notifications, and account-related communications.
Marketing Messages (if separately consented): Special offers, discounts, seasonal promotions, and service announcements.
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
To opt out at any time, reply STOP to any text message. You will receive one final confirmation message and no further texts will be sent.
For help, reply HELP or contact us using the information below.
Consent is not a condition of purchase. You may receive our services without consenting to receive text messages.
5. HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
We may share your information with trusted service providers (scheduling software, CRM platforms, SMS delivery services) solely as necessary to operate our business. These providers are contractually required to protect your data and may not use it for any other purpose.
No mobile opt-in data or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes.
6. DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes in this policy or as required by law. SMS consent records are retained for a minimum of 4 years in accordance with carrier requirements.
7. YOUR RIGHTS & CHOICES
- Request access to or a copy of your personal information
- Request correction or deletion of your data
- Opt out of SMS at any time by replying STOP
- Opt out of email marketing via the unsubscribe link in any email
- Contact us directly to update or remove your information
8. COOKIES & TRACKING
Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings at any time.
9. SECURITY
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
10. CHILDREN'S PRIVACY
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes will be posted here with an updated effective date.
12. CONTACT US
Squeaky Clean Solar
Website: squeakycleansolarvc.com
Email: info@squeakycleansolarvc.com
Service Area: Ventura County, California