Privacy Policy

Rugby Coaching Diary Privacy Policy

Last Updated: 06/06/2026

1. Introduction

Sports Performance Solution ("we", "our", "us"), operated by Andrew Royle as a sole trader, operates the Rugby Coaching Diary mobile application and related services.

We are committed to protecting your privacy and handling your personal information in a transparent, secure, and lawful manner.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you use Rugby Coaching Diary.

Sports Performance Solution is based in Dunfermline, Scotland, United Kingdom, and Rugby Coaching Diary is designed for use by coaches, clubs, schools, academies, and sporting organisations.

By using Rugby Coaching Diary, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

Information You Provide

When you create an account or use our services, we may collect:

• Full name

• Email address

• Telephone number

• Location information

• Profile information

• Coaching notes and diary entries

• Weekly planning information

• Session plans and coaching records

• Uploaded photographs, documents, videos, and files

• Communications with support

Player Information

Users may choose to store information relating to players, including:

• Player names

• Team or squad information

• Attendance records

• Performance assessments

• Coaching observations

• Photographs and uploaded files

• Other player-related information entered by authorised users

Where users choose to record health-related information, injury records, rehabilitation notes, or similar information, such information may be considered sensitive personal data under applicable data protection laws.

Payment Information

If you purchase subscriptions or services through Rugby Coaching Diary, payment information is processed by our payment providers. We do not store complete payment card details on our servers.

Automatically Collected Information

We may automatically collect:

• Device type and model

• Operating system version

• Application version

• IP address

• Device identifiers

• Crash reports and diagnostics

• Usage analytics and activity within the application

3. How We Use Your Information

We use personal information to:

• Create and manage user accounts

• Provide coaching diary and planning functionality

• Store and synchronise coaching records

• Process payments and subscriptions

• Improve application performance and user experience

• Monitor and troubleshoot technical issues

• Communicate important service updates

• Provide customer support

• Maintain platform security

• Prevent fraud and misuse

• Comply with legal and regulatory obligations

4. Legal Basis for Processing

For users located in the United Kingdom and European Economic Area, we process personal data on one or more of the following legal bases:

• Performance of a contract with you

• Your consent

• Compliance with legal obligations

• Our legitimate interests in operating, securing, and improving the service

5. Third-Party Service Providers

To provide and maintain Rugby Coaching Diary, we use trusted third-party service providers that may process information on our behalf.

Supabase

We use Supabase for:

• User authentication and account management

• Database services

• Secure cloud storage

• File storage and content management

Information stored through Supabase may include account details, coaching diary entries, planning information, uploaded files, player records, and other content created within the app.

Stripe

We use Stripe to securely process payments.

Payment card information is processed directly by Stripe and is not stored on Rugby Coaching Diary servers. Stripe may collect and process payment-related information in accordance with its own privacy practices.

RevenueCat

We use RevenueCat to manage subscriptions, verify purchases, and maintain subscription status across devices and platforms.

RevenueCat may process subscription identifiers, transaction information, and account-related information necessary to provide subscription services.

6. Data Sharing

We do not sell personal information.

We may share information:

• With trusted service providers that help us operate Rugby Coaching Diary

• To comply with legal obligations

• To protect the rights, safety, and security of users and third parties

• During a merger, acquisition, restructuring, or business transfer

7. International Data Transfers

Because Rugby Coaching Diary serves users in multiple countries, personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards to protect personal information, including contractual protections and legally recognised transfer mechanisms.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Maintain account records

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted, anonymised, or archived in accordance with applicable laws.

9. Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

Data stored within Rugby Coaching Diary is protected using industry-standard security measures. Information is encrypted during transmission and while stored using security technologies provided by our infrastructure providers.

Access to personal information is restricted to authorised personnel and service providers who require access to operate and support the service.

While we take reasonable steps to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Player Information and User Responsibilities

Rugby Coaching Diary may be used by coaches, clubs, schools, academies, and sporting organisations to manage information relating to players.

Users are responsible for ensuring they have the appropriate legal authority, permissions, consents, or other lawful basis required to collect, store, and process player information in accordance with applicable data protection laws.

Where player information includes health-related information, injury records, rehabilitation notes, or other sensitive information, users are responsible for ensuring that such information is collected and processed lawfully.

Rugby Coaching Diary provides the technology platform through which information may be stored and managed but does not determine the purposes for which users collect or process player information.

11. Children's Privacy

Rugby Coaching Diary is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate authorisation, we will take reasonable steps to delete it.

12. Cookies and Similar Technologies

The application and related services may use cookies, software development kits (SDKs), and similar technologies to:

• Authenticate users

• Maintain account sessions

• Remember preferences

• Measure performance and usage

• Improve functionality and user experience

Users may be able to manage certain tracking preferences through their device settings.

13. Account Deletion

Users may delete their account directly within the application using the account deletion functionality provided.

Upon deletion, personal information will be deleted or anonymised unless retention is required for legal, regulatory, security, fraud prevention, accounting, or operational purposes.

Subscription and payment records may be retained where required by applicable laws or payment regulations.

14. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of personal information

• Restrict processing

• Object to processing

• Withdraw consent where consent is the basis for processing

• Request portability of your personal information

Requests relating to these rights may be submitted using the contact details below.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted within the application and on any associated website. The "Last Updated" date at the top of this Privacy Policy will indicate when revisions were made.

16. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Sports Performance Solution

Trading as: Rugby Coaching Diary

Email: Andrew@sportsperformancesolution.com

Website: www.sportsperformancesolution.com

Address: Dunfermline, Scotland, United Kingdom