Spin Letter Support

Thank you for using Spin Letter.

Spin Letter is a random letter wheel app designed for quick decisions, classroom activities, games, raffles, and creative prompts.

Need Help?

If you have any questions, find a bug, or want to suggest a new feature, please contact us:

Email: trangminhthua@gmail.com

When contacting support, please include:

- App name: Spin Letter 

- Your device model

- Your iOS version

- A short description of the issue

- Screenshots or screen recordings if available

Common Questions

How do I create a custom wheel?

Open Spin Letter, tap the tools button, choose My Wheels, then select New Wheel. Enter a wheel name and a list of letters such as A, B, C, D, E.

How do I import letters?

Open Tools, choose Import / Export, then select Import from text or Import from clipboard.

How does Auto Exclude work?

When Auto Exclude is enabled, the winning letter is automatically removed from the wheel after each spin.

Why does the review prompt not always appear?

iOS controls when the App Store review prompt is shown. Even if the app requests a review, Apple may decide not to display the prompt every time.

Privacy

Spin Letter is designed to work locally on your device. The app does not require an account to use its main features.

For privacy questions, please contact us at:

trangminhthua@gmail.com

Last updated: August 13, 2026