Privacy Policy for Speezu
Effective Date:13 June 2026
Speezu is a multi-category marketplace and delivery application that allows users to browse stores, products, restaurants, groceries, retail items, pharmacy items, place orders, choose delivery or pickup, track orders, save favourites, manage profile details, and receive notifications.
This Privacy Policy explains how Speezu collects, uses, stores, and protects your information when you use our mobile application.
We may collect the following types of information:
When you create an account, place an order, or update your profile, we may collect:
Name
Email address
Phone number
Profile details
Delivery address
Payment/card-related details if added by the user
Order history
Favourite stores or products
Speezu may collect your location information to:
Show nearby stores and restaurants
Calculate delivery availability
Display routes and maps
Improve delivery and pickup experience
You can control location permission from your device settings.
When you place an order, we may collect:
Products added to cart
Store or restaurant details
Delivery or pickup option
Order status
Coupon usage
Order amount
Payment-related status
We may collect device information such as:
Device type
App version
Push notification token
Firebase Cloud Messaging token
This helps us send order updates, account alerts, and important app notifications.
We may automatically collect limited technical data, including:
App usage data
Crash or error logs
IP address
Device operating system
API request information
This helps us improve app performance, security, and user experience.
We use your information to:
Create and manage your account
Allow browsing of products, stores, and categories
Process orders and checkout
Manage delivery and pickup services
Show nearby stores using map and location services
Send order updates and push notifications
Save your cart, favourites, addresses, and preferences
Improve app features and performance
Prevent fraud, misuse, or unauthorized access
Provide customer support
Comply with legal requirements
Speezu allows guest users to browse products, stores, categories, and maps without logging in.
However, some features may require login, including:
Checkout
Order history
Favourites
Profile management
Saved addresses
Reviews
Speezu uses location permission to show nearby stores and improve delivery-related features.
We do not collect your location in the background unless it is required for an active app feature and permission is granted by you.
You can disable location access anytime from your mobile device settings, but some map, nearby store, and delivery features may not work properly.
Speezu uses Firebase Cloud Messaging to send push notifications.
Notifications may include:
Order status updates
Delivery updates
Account alerts
Promotional or service-related messages
You can turn off notifications anytime from your device settings.
Speezu may allow users to save or enter payment-related information for checkout.
We do not sell your payment information. Payment information is used only to process orders and manage user checkout experience.
Where third-party payment providers are used, their own privacy policies and security standards may also apply.
Speezu may use trusted third-party services to operate the app, including:
Firebase for notifications and app services
Google Maps for maps, location, and route display
Backend API services for account, store, product, and order management
Payment service providers, if payment functionality is enabled
These services may collect information according to their own privacy policies.
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.
Your data may be stored on secure backend servers and third-party service providers used by Speezu.
However, no method of online transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
We do not sell your personal information.
We may share necessary information only with:
Stores, restaurants, or vendors to process your order
Delivery partners, if required for delivery
Payment providers, if payment is processed
Technical service providers who help operate the app
Legal authorities, if required by law
You may contact us to:
Update your account information
Request correction of your personal data
Request deletion of your account or personal information
Ask privacy-related questions
Some information may be retained if required for legal, security, fraud prevention, or order record purposes.
Speezu is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we may delete it from our systems.
We keep your information only as long as necessary to:
Provide app services
Complete orders
Maintain account records
Resolve disputes
Improve app performance
Comply with legal obligations
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the app after changes means you accept the updated policy.
If you have any questions about this Privacy Policy or your data, contact us at:
Email: admin@speezu.com
Company/Owner: Speezu