Privacy Policy

Last updated: May 12, 2026

This Privacy Policy explains how SPEEDEX collects, uses, stores, and protects your information when you use our Service. It also outlines your privacy rights and how applicable laws protect you.

By using the Service, you agree to the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Capitalized terms have specific meanings defined below. These meanings apply whether the terms are used in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a personal account created to access the Service.

• Affiliate means any entity that controls, is controlled by, or is under common control with another entity (50% or more ownership or voting rights).

• Application refers to the SPEEDEX software provided by the Company.

• Company (also referred to as “We”, “Us”, or “Our”) refers to SPEEDEX.

• Country refers to: Bangladesh

• Device means any device used to access the Service, such as a phone, tablet, or computer.

• Personal Data means any information that can identify an individual directly or indirectly.

• Service refers to the SPEEDEX Application.

• Service Provider means third parties who help us operate, analyze, or support the Service.

• Usage Data refers to automatically collected technical and interaction data (e.g. app activity, device info).

• You means the user accessing or using the Service.

Information We Collect

1. Personal Data You Provide

While using SPEEDEX, we may collect information you voluntarily provide, such as when you create an account or contact us.

2. Usage Data (Collected Automatically)

When you use the Service, certain information is collected automatically, including:

• IP address

• Device type and model

• Operating system and browser type

• App interactions and usage duration

• Access times and pages/screens viewed

• Diagnostic and performance data

If you use a mobile device, we may also collect device identifiers and system-level information to ensure stability and security.

How We Use Your Information

We use your data only where necessary to operate and improve the Service. This includes:

• Providing the Service and keeping it running smoothly

• Managing your account and enabling core features

• Processing usage and transactions within the app

• Communicating with you, including updates, alerts, or security notices

• Sending optional updates, promotions, or feature announcements (you may opt out at any time)

• Responding to support requests

• Improving performance, analyzing usage patterns, and fixing issues

• Business operations, such as mergers, restructuring, or asset transfers

Sharing Your Information

We do not sell your personal data. We may share it only in limited situations:

• Service Providers – for analytics, hosting, or support services

• Affiliates – under the same privacy obligations

• Business Partners – when offering features, promotions, or integrations

• Business Transfers – in case of merger, acquisition, or asset sale

• Public Interactions – if you choose to share content in public areas

• Legal Requirements – when required by law or official authorities

• With Your Consent – when you explicitly agree to it

Data Retention

We retain personal data only as long as it is needed for the purposes described in this policy.

Typical retention periods include:

• Account data: up to 24 months after account closure

• Usage data: up to 24 months for analytics and improvements

• Server logs: up to 24 months for security and diagnostics

We may retain data longer when required by law, to resolve disputes, or to enforce agreements.

When data is no longer needed, it is either securely deleted or anonymized so it can no longer identify you.

Data Transfers

Your information may be processed or stored in locations outside your country of residence.

When data is transferred internationally, we take reasonable steps to ensure it is protected through appropriate safeguards and security measures.

Your Rights (Deleting or Managing Data)

You have the right to access, update, or delete your personal information.

Depending on the app features, you may:

• Edit or delete your account data inside the app

• Request deletion by contacting us directly

• Ask us to correct inaccurate information

We may retain certain data where legally required or necessary for legitimate business purposes.

Data Disclosure in Specific Cases

We may disclose personal data if necessary:

• During mergers or business transfers

• To comply with legal obligations or government requests

• To investigate fraud, abuse, or security issues

• To protect users, the public, or our legal rights

Data Security

We take reasonable technical and organizational measures to protect your data.

However, no method of transmission or storage over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Children’s Privacy

The Service is not intended for users under the age of 16.

We do not knowingly collect data from children under 16. If we discover such data has been collected without proper consent, we will delete it as soon as possible.

Links to Other Services

Our Service may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of those third parties. We encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time.

When changes are significant, we will notify you through the app or other appropriate channels before they take effect. The “Last updated” date will always reflect the latest version.

Continued use of the Service means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

📧 knapikmatylda@gmail.com