CAN I GET REIMBURSED FOR THE COST OF THE SERVICE?
YES, IF YOU HAVE COVERAGE THROUGH YOUR INSURANCE BUT YOUR INSURANCE IS TAKING TOO LONG TO ANSWER YOUR CALL OR THEYRE HAVING A HARD TIME FINDING YOU A CONTRACTED PROVIDER, CALL US RIGHT AWAY, YOU'LL PREPAY WITH ZELLE, CASH APP OR CARD, AND WE'LL DISPATCH YOUR DRIVER THAT INSTANT. WITH THE RECIEPT ISSUED, YOU CAN SUBMIT THE RECIEPT TO YOUR INSURANCE FOR REIMBURSEMENT
WHAT IF I DONT HAVE THE TOOLS TO REMOVE MY SPARE TIRE?
DONT WORRY, YOU CALLED THE RIGHT PEOPLE. WE HAVE UNIVERSAL KITS TO REMOVE ANY SPARE TIRE AND IF THE MECHANISM IS STUCK WE ARE TRAINED TO UNBIND THE LOWERING CABLE
DO YOU ALSO MAKE KEYS?
UNFORTUNATELY, WE DO NOT MAKE KEYS IF LOST OR STOLEN OR BROKEN IN THE IGNITION. WE CAN PROVIDE YOU WITH RETRIEVING YOUR KEYS IF LEFT INSIDE THE VEHICLE AND SOMETIMES THE TRUNK. ON SOME CARS THAT REQUIRE US TO REMOVE LOCKS IN ORDER TO DEACTIVATE AN ALARM TO GAIN ACCES TO THE TRUNK WE ARE ALSO TRAINED TO ASSIST IN THOSE SITUATIONS BUT GENERALLY THERE IS A SMALL UPCHARGE DUE TO EXTRA LABOR AND TIME INVOLVED
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
WE ACCEPT CASH, CREDIT OR DEBIT, CASH APP, ZELLE, VENMO AND PAYPAL
DO YOU HAVE ACCESS TO FORT BLISS?
YES WE DO HAVE ACCESS TO FORT BLISS
CAN YOU DELIVER ONLY GASOLINE OR DIESEL TOO?
WE NORMALLY DELIVER UP TO 5 GALLONS OF GASOLINE OR DIESEL, BUT CAN ALSO DELIVER MORE IF NEEDED. COST OF FUEL IS NOT INCLUDED. THE CUSTOMER IS RESPONSIBLE FOR THE COST OF THE GAS PLUS THE SERVICE
HOW FAR DO YOU TRAVEL TO RESCUE ME AND HOW MUCH DO YOU CHARGE
ANYTHING OUTSIDE OF OUR COVERAGE AREAS ARE CHARGED BY EN-ROUTE MILES AND WE CAN GO AS FAR AS THE CUSTOMER CAN PREPAY. WE HAVE GONE AS FAR AS VAN HORN, TX OR DEMING,NM FOR EXAMPLE