Speak English Online Labs built the Practice English Speaking Talk app as an ad-supported application. This SERVICE is provided by Speak English Online Labs at no cost and is intended for use as is.

This page informs users about our policies regarding the collection, use, and disclosure of Personal Information for anyone deciding to use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. The information collected is used solely for providing and improving the Service. We do not sell or share your personal information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions unless otherwise defined here.

Information Collection and Use

For a better experience while using our Service, we may require you to provide certain personally identifiable information, including but not limited to:

• Device ID

• App usage data

• Basic profile information (if provided voluntarily)

The information we request is retained securely and is used only to operate and improve the Service. We do not sell or rent user data to third parties.

Voice Communication & Anonymity

The app enables users to communicate with real people through live voice calls anonymously.

• We do not disclose phone numbers, email addresses, or personal identity to other users.

• Voice calls are not recorded or stored by us.

• All conversations occur in real time and are discarded once the session ends.

Users are strongly advised not to share personal or sensitive information during live conversations.

Live Interaction & User Responsibility

Since communication occurs between users:

• We do not control or guarantee the behavior, language level, or conduct of other users.

• Users are solely responsible for the content shared during conversations.

• We reserve the right to suspend or permanently block users who violate community guidelines or misuse the Service.

Free & Premium Features

The Practice English Speaking Talk app offers both free and premium features.

• Core features are available free of charge for an optimal or limited usage period.

• Certain advanced features (such as extended call time, recall, video calling, or other premium capabilities) require a paid subscription or one-time purchase.

All payments are processed securely through Google Play Billing (Android) or Apple App Store In-App Purchases (iOS).
We do not collect or store payment details such as card or banking information.

Users are clearly informed before any charge is made, and all purchases are optional.

Trials, Usage Limits & Refunds

• Free usage may include time limits or feature restrictions.

• Once the free or trial limit is reached, users may choose to upgrade.

• No charges are applied without explicit confirmation through the app store.

Refunds and subscription cancellations are governed by the respective Google Play Store or Apple App Store policies and can be managed directly through the app store account settings.

Third-Party Services

The app uses third-party services that may collect information used to identify you. These services operate under their own Privacy Policies.

Third-party services include, but are not limited to:

• Google Play Services

• Google AdMob

• Firebase Analytics

• Firebase Crashlytics

Log Data

In case of errors, we collect Log Data through third-party services. This may include:

• IP address

• Device name

• Operating system version

• App configuration

• Date and time of usage

This data is used solely for diagnosing issues and improving app performance.

Cookies

This Service does not explicitly use cookies. However, third-party libraries used in the app may use cookies or similar technologies to improve their services.

You can choose to accept or refuse cookies through your device settings.

Advertising

The app displays advertisements to support development and maintenance.

Advertising partners may use device identifiers to display relevant ads. No personally identifiable information is shared directly by us for advertising purposes.

Service Providers

We may engage third-party companies or individuals to:

• Facilitate the Service

• Perform Service-related tasks

• Analyze app usage

These parties have access to information only to perform assigned tasks and are obligated not to misuse it.

Data Retention & Account Deletion

Users can delete their account at any time via the Profile section of the app.

• Logging out disables the account.

• Disabled accounts inactive for more than 30 days are marked dormant.

• Dormant accounts are permanently deleted after an additional 30 days.

All personal data is permanently deleted and cannot be recovered.
A non-personal login token ID may be retained solely to track free-trial usage and prevent misuse.

Security

We use commercially acceptable security measures to protect your information. However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.

Links to Other Sites

The app may contain links to external sites. We are not responsible for the content or privacy practices of those sites and encourage users to review their Privacy Policies.

Children’s Privacy

This Service is not intended for children under the age of 16.

We do not knowingly collect personal data from children under 16. If such data is discovered, it is immediately deleted. Parents or guardians may contact us for assistance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes are effective immediately upon posting on this page.

Contact Us

If you have any questions or suggestions regarding this Privacy Policy, contact us at:

📧 support@speakenglishonline.app