Privacy Policy

Last updated: October 2025

Thank you for choosing SparkShort!
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile applications (together, the “Services”).

If you have any questions, please contact us at 📧 flowrise.media.official@gmail.com.

🔹 1. Who We Are

SparkShort (operated by FLOWRISE MEDIA LIMITED) provides entertainment and media-related services through our official website and apps.

Data Protection Officer (DPO):
FLOWRISE MEDIA LIMITED
UNIT 1009, 10/F, KING CENTER, 5-9 KA HING ROAD, KWAI CHUNG, HONG KONG
📧 flowrise.media.official@gmail.com

🔹 2. Information We Collect

We collect information to improve our Services, ensure functionality, and provide a secure experience.

(a) Information You Provide

• Email address and feedback when you contact our support.

• Account information (if applicable).
  
  

(b) Information We Collect Automatically

When you use our app, we may automatically collect:

• Device type, OS version, and language.

• IP address and network connection status.

• App activity data (playback history, screen views, feature usage).

• Advertising ID (GAID/IDFA) for analytics and advertising.
  
  

(c) Information from Third Parties

We may receive data from analytics and advertising partners to improve app performance and user experience.

🔹 3. Permissions We Use and Why

• android.permission.INTERNET: Allows the app to connect to the internet to load and stream episodes, retrieve data, and communicate with our servers.(Splash screen, main screen, playback page)

• android.permission.ACCESS_NETWORK_STATE: Checks network availability and connection type to optimize content loading and updates.(Splash screen, main screen, playback page)

We do not access or collect personal data through these permissions beyond what is necessary to deliver and optimize the app experience.

🔹 4. How We Use Your Information

We use your information to:

• Operate, maintain, and improve our Services.

• Deliver personalized recommendations.

• Ensure app stability and resolve technical issues.

• Provide customer support.

• Prevent fraud, misuse, or security breaches.

• Send updates or notifications (only with consent).
  
  

🔹 5. How We Share Information

We do not sell personal data.
We may share limited information only in these cases:

• With service providers (e.g., analytics, hosting, support) bound by confidentiality agreements.

• For legal reasons (compliance, fraud prevention, protection of rights).

• In a merger or acquisition, after notifying users.
  
  

Analytics & Advertising Partners

• Google Analytics – used to analyze app usage.

• Sensors Data SDK – used for performance and event tracking.
  
  

Learn more at Google Privacy Policy.

🔹 6. Data Retention

We retain information only as long as necessary to:

• Provide the Services;

• Comply with legal obligations;

• Resolve disputes;

• Enforce agreements.
  
  

When data is no longer needed, it will be securely deleted or anonymized.

🔹 7. How We Protect Your Data

We use industry-standard measures to protect data:

• Encrypted transmissions (SSL)

• Access control and internal audits

• Regular system monitoring
  
  

However, please note that no online platform can be completely secure.

🔹 8. Children’s Privacy

Our Services are not intended for children under 13 (or the equivalent age in your region).
If you believe a child has provided personal information, contact us to remove it immediately.

🔹 9. Your Rights and Choices

You have the right to:

• Access, update, or delete your data.

• Opt out of marketing communications.

• Manage analytics and advertising preferences via your device settings.
  
  

To exercise your rights, email us at 📧 flowrise.media.official@gmail.com.

🔹 10. Policy Updates

We may update this Policy to reflect changes in law or features.
If significant updates occur, we will notify you via the app or email.
Please review this page periodically for the latest version.

🔹 11. Links to Other Policies

• Privacy Policy: View full policy here

• Permissions Disclosure: View permission details

• Terms of Service: View service terms
  
  

🇺🇸 12. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• To know what categories of personal data we collect and how we use it.

• To request deletion of your personal data.

• To request information about data shared with third parties.

• To opt out of the sale or sharing of personal data (note: we do not sell data).
  
  

To exercise your rights, please email flowrise.media.official@gmail.com with the subject line “CCPA Request.”
We will verify your request and respond within 45 days.

🇪🇺 13. GDPR Compliance (EEA Users)

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you these rights:

• The right to access and obtain a copy of your personal data.

• The right to correct inaccurate or incomplete data.

• The right to request deletion (“right to be forgotten”).

• The right to restrict or object to processing.

• The right to data portability.

• The right to withdraw consent at any time.
  
  

Legal basis for processing:

• Performance of a contract (to provide Services).

• Legitimate interests (improving user experience).

• Consent (for analytics or ads, where required).
  
  

To exercise your GDPR rights, contact flowrise.media.official@gmail.com.
We will respond within 30 days, as required by EU law.

✅ Summary for Google Play:
SparkShort collects minimal device data for app functionality and analytics. We never sell user data.
Permissions are used only for streaming and connectivity. Users can contact us anytime to delete or access their information.