Orlando International Airport's Terminal A is home to Southwest Airlines (MCO). As a component of the airport's North Southwest Airlines MCO Terminal Complex, this terminal provides easy access to gates, security, and check-in counters. The automated people mover (APM) that connects Airside 2 to Terminal A is where passengers flying Southwest usually leave from gates. To guarantee a seamless travel experience, the terminal offers a range of dining and shopping alternatives in addition to effective services. MCO's contemporary amenities are a perfect match for Southwest's well-known customer service.
Southwest Airlines at Orlando International Airport (MCO): A Comprehensive Overview
Orlando International Airport (MCO) is one of the busiest airports in the United States, serving millions of passengers annually. Among the many airlines operating at MCO, Southwest Airlines plays a significant role, offering numerous daily flights to destinations across the country. Southwest is known for its customer-friendly policies, including no change fees, free checked baggage, and open seating, making it a popular choice for travelers. This guide explores the details of Southwest Airlines’ operations at MCO, focusing on its terminal, facilities, and what passengers can expect.
Terminal Information
Southwest Airlines operates primarily out of Terminal A at Orlando International Airport. Terminal A is part of the airport's North Terminal Complex and provides access to Airside 2, which houses the gates used by Southwest Airlines. The terminal is well-designed, with a layout that supports seamless passenger movement, from check-in to boarding.
Check-In Area: The Southwest Airlines check-in counters are conveniently located on the first level of Terminal A. Passengers can use self-service kiosks for check-in or opt for full-service counters for baggage check or additional assistance.
Security Screening: After checking in, passengers proceed to the security checkpoint, managed by the Transportation Security Administration (TSA). The lines at MCO can vary depending on the time of day, but TSA PreCheck and CLEAR are available to expedite the process for eligible travelers.
Airside 2 Concourse: Once past security, passengers enter Airside 2, which is accessible via a short tram ride. This concourse is where Southwest Airlines gates are located, offering a comfortable waiting area with ample seating and numerous amenities.
Amenities at Airside 2
Airside 2 offers a range of amenities to enhance the passenger experience. Whether you have time before your flight or are looking for a quick bite, there’s something for everyone:
Dining Options:
Fast Food: Grab a quick meal at familiar chains like McDonald's or Chick-fil-A.
Sit-Down Restaurants: For those with extra time, enjoy a meal at Cask & Larder, an acclaimed local eatery known for its Southern-inspired dishes.
Coffee Shops: Starbucks and other coffee spots are available for a caffeine fix or a quick snack.
Shopping:
Airside 2 features a mix of retail stores, including travel essentials shops, souvenir stores, and newsstands. Popular options include Hudson News for last-minute reading material and Disney’s Earport, where you can pick up themed merchandise.
Services:
Free Wi-Fi is available throughout the terminal, making it easy for passengers to stay connected.
Charging stations are located near many seating areas, ensuring your devices are powered for the journey ahead.
Restrooms and family care facilities are clean and conveniently located.
Baggage Services
Southwest Airlines passengers benefit from the airline’s generous baggage policy, which includes two free checked bags per person (subject to size and weight limits). The baggage claim area is located on the first level of Terminal A, making it easy to retrieve luggage upon arrival. Southwest’s baggage service team is known for being helpful and efficient, resolving issues promptly if bags are delayed or misplaced.
Transportation and Accessibility
Orlando International Airport is well-connected to the city and surrounding areas, offering several transportation options for Southwest Airlines passengers:
Car Rentals: MCO has a wide range of car rental companies with counters in Terminal A. Passengers can easily pick up a rental car to explore Orlando and its attractions.
Shuttle Services: Shared shuttle services are available to popular destinations like Walt Disney World, Universal Studios, and Port Canaveral.
Rideshare and Taxis: Designated pick-up areas for Uber, Lyft, and traditional taxis are located on the ground transportation level.
Public Transit: Lynx buses provide affordable connections to various parts of Orlando from MCO.
For passengers with mobility challenges, MCO offers comprehensive accessibility services, including wheelchair assistance, elevators, and accessible restrooms. Southwest Airlines staff are also trained to provide additional support as needed.
Tips for Traveling with Southwest Airlines at MCO
Arrive Early: Orlando International Airport can be busy, especially during holidays and peak travel times. Arriving at least two hours before your flight ensures a stress-free check-in and security screening process.
Use EarlyBird Check-In: Southwest’s EarlyBird Check-In service allows passengers to secure a better boarding position, which is especially useful given the airline’s open seating policy.
Pack Smart: Take advantage of Southwest’s free baggage policy but ensure your bags meet size and weight requirements to avoid delays.
Stay Updated: Monitor your flight status via the Southwest Airlines app or website, as Orlando’s weather can occasionally impact flight schedules.
Why Choose Southwest Airlines at MCO?
Southwest Airlines is a standout choice for travelers at Orlando International Airport due to its combination of affordability, convenience, and customer-centric policies. Whether you’re flying for business or leisure, Southwest’s extensive network of routes ensures you can reach your destination with ease. The airline’s operations at MCO are well-supported by the airport’s modern facilities and attentive staff, making it a seamless experience from check-in to arrival.
Conclusion
Southwest Airlines at Orlando International Airport provides a hassle-free and enjoyable travel experience. Operating from Terminal A and Airside 2, the airline benefits from MCO’s state-of-the-art facilities, convenient transportation options, and diverse amenities. By planning ahead and taking advantage of Southwest’s unique offerings, passengers can ensure a smooth journey. Whether you’re visiting Orlando for its world-famous theme parks or heading elsewhere, Southwest Airlines and MCO make the perfect travel partnership.