Policy 

Your satisfaction is our highest priority. If you are not completely contented, please let us know during your treatment or within 72 hours after your service has been performed. We are committed to making any needed corrections per policy. 

We do not issue monetary refunds of any kind!!!  We may offer a discounted rate on your next booking, which is at the sole discretion of the owner. Please note refunds regarding Cancellations and No-Shows are handled differently. PLEASE KINDLY REVIEW ALL POLICIES!!

Southeryn Nailz gladly accepts EXACT cash(This is for ANY REMAINING BALANCE that must be paid at the time of service.) Visa, Mastercard, Cash App, and Apple Pay. Gratuity may not be added to your credit card and must be as cash only please.

*Your Satisfaction and Salon Experience is important to us. 

The Nail Technician will discuss the cost of your service before he/she begins the service. Payment for services is to be paid in full at the time of service. We appreciate your loyalty and business. We are committed to making your experience a beautiful experience! Thank you for allowing us to make your day.

Southeryn Nailz-Management

Due to the small size of our establishment as well as the chemicals and tools used in the salon environment, we ask that children under the age of 13 be well attended at all times by a guardian and that they remain in the reception area while not receiving services. We appreciate your understanding, as our client’s safety is our top priority!  

There are times when the weather causes the need to cancel appointments. We respect the safety of others and in these cases we do not require a 48-hour cancellation. Please be aware that the salon will be open if we are able to arrive in a safe and timely matter. If Southeryn Nailz needs to close due to inclement weather, the team will contact each client starting from the first appointment to the last and will work to accommodate the cancelled guests on another date as soon as it is possible.

Our salon staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service. 

For your comfort and safety, please notify our specialists if you have allergies, any physical issues or disabilities, or if you are pregnant. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately. 

If you make a monetary donation via cash app, please enter (Your Name) in the subject line.If you are entering for the Monthly Kids Drawing please enter (Your Name & Child's Name) in the subject line. If you plan to donate an item, please message us directly via email for item approval and name entry!!  

You may Donate a New Age-appropriate item of your choosing (Item must be approved via email by Southeryn Nailz Management). 

Please note that you can always give the gift of simply giving by entering the word (Random)in the subject line of cash app. When you utilize, the word random it allows us to have a second winner in all our drawings.

 To ensure "FAIRNESS" in ALL Drawings the "Wheel of Names" will be used to select winners!!!!!!!!!