WhitegloveAI LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of our users, particularly children. This Privacy Policy describes how we collect, use, and disclose information through our website and our AI learning application, Sorin.
Sorin is designed for children. We strictly adhere to the Children’s Online Privacy Protection Act (COPPA).
No Independent Data Collection: We do not knowingly collect personal information from children under 13 without verifiable parental consent.
Parental Control Dashboard: All accounts must be initiated by a parent or guardian. Parents have full visibility into their child's AI conversation history and can delete this data at any time.
Safe AI Environment: Our "Safe AI Chat" uses advanced filtering to ensure age-appropriate interactions, free from ads or third-party tracking.
Account Information: Name, email address, and password.
Subscription Data: We receive transaction identifiers from the Apple App Store or Google Play Store. We do not store your credit card details.
Voice & Text Data: To facilitate learning, Sorin processes text and voice inputs. This data is used solely for educational interaction and is not shared with third parties for marketing.
Learning Progress: We track topics explored (e.g., STEM, Reading) to provide progress analytics to the parent dashboard.
Device Info: Operating system, device type, and app version for performance monitoring.
QR Code Login: We use secure QR code technology to allow children to log in without needing to remember complex passwords.
Sorin offers premium educational features through auto-renewing subscriptions.
Plan
Features
Starter Plan
Access for 1 child; basic AI tutoring.
Family Plan
Access for up to 4 children; advanced progress reports.
Premium Plan
Access for up to 8 children; priority AI access.
Billing: Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
Management: You can manage or cancel your subscription in your App Store or Google Play account settings.
We use your data to:
Provide the Service: Tailor AI responses to your child's age and learning style.
Safety & Security: Filter inappropriate content and protect against unauthorized access.
Communication: Send parents updates regarding their child's progress or app improvements.
We do not sell your data. Information is only shared with service providers (e.g., cloud hosting) necessary to run the app, or if required by law.
As a parent, you have the following rights:
Review: Access your child's conversation history at any time.
Revocation: Withdraw your consent and stop further collection of your child's data.
Deletion: Request the permanent deletion of your child’s data by emailing privacy@whitegloveai.com.
WhitegloveAI LLC 5 Cowboys Way, Suite 300, Frisco, TX 75034
Email: workwith@whitegloveai.com
Phone: +1 (469) 421-9918
HUB Vendor Number: 19340294370