When the Event Manager determines the unpack will be a "Food and Dirties", the team will be responsible for unpacking extra food from the event and all of the dirty equipment. The "Food and Dirties" unpack only occurs when the truck is not being used for the rest of the weekend. Thus, the rest of the equipment will stay secured on the truck to be unloaded on Monday.

TRASH AND RECYCLING

When Simply Fresh is responsible for removing trash from the venue, we will bring it back to our warehouse. Trash should be loaded last on the trucks or vans at the event so that it can be unloaded first at our warehouse. The team member operating the truck or van should back it up to the dumpsters. Do NOT leave trash sitting on the loading dock wall.

NOTE: If the dumpsters are getting full, open up the top lids so trash/recycling can be thrown on top.

DIRTIES

All dirty equipment, serving pieces, dish racks, and silverware needs to be unloaded from the truck and put neatly in their designated area. 

Dirties are stored in 3 different areas:

• Warehouse: All dirty dish racks and rentals will be stored in the warehouse. Dirty dish racks will be unloaded onto gray dollies, just high enough for team members to safely grab them. The event team should work together to unload them in a line, or "train", passing off one rack at a time onto the dollies. Dish racks on dollies should be rolled onto the right side of the warehouse, clearly separated from the clean racks. All rentals should also be stacked separately on the right side in neat stacks.

• Kitchen Loading Dock: All items that need to be cleaned during Outside Wash, or "OW", will be sorted and stacked neatly in the kitchen loading dock against the wall and on the OW shelf. Please NOTE that there will be dry goods on this shelf as well. Dirties should only be placed underneath food products, on the bottom 2 shelves, to avoid cross-contamination.

Against the Wall:

• White Coolers - stacked no more than 4 high

• Black Boxes - stacked no more than 4 high

• Coffee Urns in Black Totes - stacked no more than 4 high

• Drink Coolers - underneath the shelf, stacked if possible

• Roll-Top Chaffers in Blue Totes - stacked no more than 4 high

On bottom 2 OW Shelves:

• Drink Containers - on the ground, tucked underneath the shelf

• Loose Coffee Makers - with the cord wrapped nicely, placed in front of the shelf

• Loose Coffee Urns - separated from its base, placed on the bottom 2 shelves

• Serving Trays - sorted by size, placed on the bottom 2 shelves

• Bus Tubs - sorted by size, placed on the bottom 2 shelves

• Grill Pardners - sorted by size, placed on the bottom 2 shelves

NOTE: This loading dock is used by all of our team members and by delivery drivers. It is super important that all items are stacked neatly and safely so the kitchen loading dock is still accessible. If items are sorted and stacked, there is plenty of space for all of our equipment.

• Dish Pit: All items that need to be cleaned with the dishwasher will be sorted and stacked neatly in the dish pit on the shelves. Please see the   Dish Pit   tab for additional information on the expectations. To make it easier, you can use carts to roll over equipment. However, make sure you unload the cart fully and return it to the loading dock.

FOOD

All food products that were returned from the event need to be put back in its appropriate storage area. If there are no chefs at the kitchen to assist, the event team will be responsible for properly putting away all food items. Please see the   Food   tab for addition information on the expectations.

NOTE: Once food and dirties have been unloaded from the Cres Cor, the Cres Cor needs to be returned to the outdoor freezer, with the door propped open, so it can be used for future events.

ICE

Any closed, and still frozen, ice bags need to be stacked neatly back in the ice freezer. If a bag is ripped open, melted, or was on the ground, dump the ice outside and dispose of the empty plastic bag. DO NOT leave ice bags stacked outside on the ground. 

All ice in ice caddies or at the bottom of white coolers needs to be dumped out before the ice caddy or white coolers can be returned to their storage area. This ice can be dumped out of the loading dock onto the ground. 

LINEN BAG

All dirty rags, hot gloves, linen napkins, blue polishing rags, and aprons need to be put into the dirty laundry bins located in the hallway between the kitchen and the kitchen loading dock. All items should be taken out of the mesh bag and separated into the labeled laundry bins. One bin is for rags and hot gloves, and the other is for linen napkins, aprons, and blue polishing rags. The empty mesh bag can then be placed in the rags and hot gloves laundry bin.

Once you are done unloading "food and dirties", check out the   Before You Clock Out   tab.

When the Event Manager determines that the team needs to fully unload and reset, it is usually because the truck needs to be used for an event the next day, but the event is not ready to be loaded yet. It is the expectation that the truck is fully ready to be used the next day and that totes are unpacked so items and equipment can be used to load for another event.

NOTE: Full Unload, Reset, Unpack includes putting away "Food and Dirties". Before you complete the following tasks, check out the "Food and Dirties" drop down tab for additional expectations.

FULL UNLOAD

With a full unload, all items, except for the "Truck Section", of the truck needs to be unloaded and put in its appropriate storage area in both the kitchen side and warehouse side

• Kitchen Loading Dock: After putting away all "food and dirties", the team should take off and put away the rest of the equipment that belongs in the paper room, kitchen, and loading dock. This includes green totes, clean kitchen equipment, and clean bus tubs. Make sure to stack green totes in the paper room in an organized and safe way, so the team can still access the paper room with ease.

• Warehouse: To make unloading into the warehouse the most efficient, the team should use several carts and start a "train", or passing line, to unload alcohol, soda crates, equipment, gray totes, and any clean dish racks. All items should be unloaded from the carts being used and put into their specified area. Make sure to stack gray totes by the shelves in an organized and safe way, so the team can still access the shelves with ease.

ALL items from the truck need to be removed except for the "Truck Section", which is detailed below in "Reset".

UNPACK

Once all items are placed into their appropriate storage area, the team needs to also unpack both the gray and green totes. The green totes are unloaded onto the shelves in the paper room, all items being put back in the correct spot. All gray totes are unloaded onto the paper product shelves and coffee shelves in the warehouse, all items being put back in the correct spot. Once a tote is empty, remove the colored tape from the sides and stack them with the other totes in the respective areas.

If you are not sure where to put an item, ask someone from your team to help you out. It's important that items and equipment are put back where they belong so they can easily be located and reused for future events.

RESET

After fully unloading the truck, the truck needs to be "reset" to make sure that all items that stay on the truck are in stock. This includes the warmer, the back shelf, equipment, tables, ovens, propane, and the generator. 

If the truck is being used for an event the next day, the Truck Section of that events checkout needs to be used to reset the truck, using a highlighter to mark each item and writing your initials once it is completed. Use the truck map (posted on the wall at the front of the warehouse) to confirm which checkout to use to reset the truck.

It is important that the Truck Section of the event checkout is used because the quantity of items (such as the warmer or tables) may change depending on the event. Only when there is no event being loaded onto the truck the next day, the   General Truck Section List    can be used.

When the Event Manager determines that the team needs to reload for an event the next day, the team needs to fully unload the truck, reset it using the Truck Section of the events checkout, and reload the event that will be staged and taped off in the warehouse.

NOTE: The Event Manager may also determine that the equipment from the returning event needs to be unpacked. Check out the  "Full Unload + Reset + Unpack" drop down tab to learn more about the unpacking expectations.

The "Full Unload + Reset + Reload" also includes handling food and dirties. Before starting to fully unload the truck, check out the "Food and Dirties" drop down tab to learn more about the expectations for putting away food, dirties, and more.

FULL UNLOAD

With a full unload, all items, except for the "Truck Section", of the truck needs to be unloaded and put in its appropriate storage area in both the kitchen side and warehouse side

• Kitchen Loading Dock: After putting away all "food and dirties", the team should take off and put away the rest of the equipment that belongs in the paper room, kitchen, and loading dock. This includes green totes, clean kitchen equipment, and clean bus tubs. Make sure to stack green totes in the paper room in an organized and safe way, so the team can still access the paper room with ease.

• Warehouse: To make unloading into the warehouse the most efficient, the team should use several carts and start a "train", or passing line, to unload alcohol, soda crates, equipment, gray totes, and any clean dish racks. All items should be unloaded from the carts being used and put into their specified area. Make sure to stack gray totes by the shelves in an organized and safe way, so the team can still access the shelves with ease.

ALL items from the truck need to be removed except for the "Truck Section", which is detailed below in "Reset".

RESET

After fully unloading the truck, the truck needs to be "reset" to make sure that all items that stay on the truck are in stock. This includes the warmer, the back shelf, equipment, tables, ovens, propane, and the generator. The Truck Section of the next event's checkout needs to be used to reset the truck, using a highlighter to mark each item and writing your initials once it is completed. Use the truck map (posted on the wall at the front of the warehouse) to confirm which checkout to use to reset the truck.

It is important that the Truck Section of the next event's checkout is used because the quantity of items (such as the warmer or tables) may change depending on the event.

RELOAD

Once the truck is fully reset, the truck can be reloaded for the future event. Use the truck map (posted on the wall at the front of the warehouse) to confirm which event to load onto the truck. 

The event should already be "staged" in the warehouse, meaning all available items were gathered and it was double checked by the warehouse manager or captain earlier that week. If items are not double-highlighted, the item still needs to be double checked to confirm it was loaded with the correct quantity. The Event Manager or Captain needs to double-highlight items prior to loading the event.

• One team member, who has experience loading a truck, will stand at the back of the truck to receive items and efficiently sort and stack them. This team member should call out to their team which items they would prefer first, to make sure the truck is packed as efficiently as possible.

• One team member will stand on the lift gate to receive items to hand to the team member at the back of the truck

• All other team members will grab items from the staged area, listening to the team members in the truck to know which items to bring over first.

NOTE: The team should work together, using appropriate carts and dollies, to transport equipment and items. Please take caution as equipment can be heavy, fragile, or hard to handle. Work as a team to safely move equipment, and don’t hesitate to ask for help.

STILL NEED List: Every checkout has a "STILL NEED" list on the front page. If items listed on the STILL NEED list were brought back from that days events, make sure to load them onto the truck, highlighting the item in the checkout once it is physically on the truck.