Effective Date: 08 August 2026
At SONU MOBILE WORLD, we respect your privacy and are committed to protecting the personal information you provide while using sonumobileworld.in.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it.
When you use our website, place an order, contact us, or request a service, we may collect information such as:
Full name
Mobile number
Email address
Billing and delivery address
Order and transaction details
Product and service information
Information provided through customer support
Device, browser and website usage information
We collect only information that is reasonably required to provide our services.
We may use your information to:
Process and deliver your orders
Confirm purchases and payments
Provide customer support
Process returns, replacements and refunds
Provide warranty or after-sales assistance
Contact you regarding your order or service request
Improve our website, products and services
Prevent fraud, misuse and unauthorised activity
Comply with applicable legal and regulatory requirements
Payments may be processed through third-party payment gateways or financial service providers.
SONU MOBILE WORLD generally does not store complete debit card, credit card, UPI PIN, CVV or banking passwords on its own servers.
Payment information may be processed and protected according to the privacy and security policies of the relevant payment provider.
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember preferences
Maintain shopping cart information
Understand website usage
Improve website performance
Provide relevant website functionality
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
We do not sell or rent your personal information for money.
We may share necessary information with trusted service providers when required to provide our services, including:
Payment processors
Delivery and logistics partners
Hosting and technical service providers
Customer support/service providers
Warranty or authorised service partners
Government authorities or law-enforcement agencies where legally required
Such information will be shared only when reasonably necessary for the relevant purpose.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Our website may contain links to third-party websites, payment services, social media platforms or other external services.
SONU MOBILE WORLD is not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of those websites before providing personal information.
Our website is not intended to knowingly collect personal information from children without appropriate consent.
If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we may take reasonable steps to delete the information.
We may retain customer information for as long as reasonably necessary to:
Complete transactions
Provide warranty or after-sales services
Maintain business and transaction records
Resolve disputes
Meet legal, accounting or regulatory requirements
When information is no longer required, we may securely delete or anonymise it where appropriate.
Subject to applicable law, you may have the right to:
Request access to certain personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw certain consents
Raise concerns regarding the handling of your personal information
Requests can be made using the contact details provided below.
SONU MOBILE WORLD may update this Privacy Policy from time to time.
Any updated version will be published on sonumobileworld.in with a revised effective date.
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:
SONU MOBILE WORLD
PARDIH, BARDKI PONA, NEAR DURGA MANDIR,
RAMGARH, JHARKHAND
Website: sonumobileworld.in
By using our website, you acknowledge that you have read and understood this Privacy Policy.