Privacy Policy

Effective Date: 03/02/2025

Last Updated: 03/02/2025

Welcome to Solitaire App! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile applications, including the Customer App and Picker App.

1. Information We Collect

We collect different types of information depending on your use of the app:

a. Personal Information

• Name, email address, phone number, and profile details.

• Payment and transaction details (for balance top-ups).

• Identification details (for verification and security purposes).

b. Usage & Device Information

• Device type, operating system, and app version.

• Location data (for task assignments and navigation).

• Log data (IP address, timestamps, and usage patterns).

c. NFC & Task Data

• NFC card usage for authentication.

• Picker task requests and approvals.

• Order and delivery details.

2. How We Use Your Information

We use your information to:

• Provide and improve app functionality.

• Process payments and manage balance top-ups.

• Assign and notify pickers of tasks.

• Enhance security and prevent fraud.

• Send updates, notifications, and promotional content.

• Analyze usage trends to improve user experience.

3. Sharing & Disclosure

We do not sell your data. However, we may share your information with:

• Service providers (for payment processing, notifications, and analytics).

• Law enforcement (if required by law or to prevent fraud and security threats).

• Other users (limited data, such as task status, for seamless operation).

4. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure storage. However, no method of transmission is 100% secure.

5. Your Choices & Rights

You can:

• Access, update, or delete your account information.

• Opt out of marketing communications.

• Disable location tracking (may affect app functionality).

To request changes, contact us at admin@solitairemall.com

6. Third-Party Links & Services

The app may contain links to third-party websites or services. We are not responsible for their privacy practices.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or email.

8. Contact Us

For any questions or concerns about this Privacy Policy, reach out to us at:

Email: admin@solitairemall.com

Support: admin@solitairemall.com

Thank you for using Solitaire App!