Solace App Support
Welcome to Solace support! We're here to help you get the most out of your wellness journey.
Getting Started
First time using Solace? Complete the onboarding flow to personalize your experience
Setting up widgets: Follow the in-app widget setup guide to add Solace to your home screen
Premium features: Upgrade to unlock the full library of content and advanced features
Common Questions
Account & Subscription
Subscription issues: Manage your subscription through your device's App Store settings
Account problems: Your account is automatically synced across devices when signed in
Restoring purchases: Use the "Restore Purchases" option in Settings
App Features
Notifications not working: Check your device notification settings for Solace
Content not loading: Ensure you have a stable internet connection
Widget not updating: Try removing and re-adding the widget to your home screen
Technical Issues
App crashes: Try force-closing and reopening the app
Sync problems: Sign out and sign back in to refresh your account
Performance issues: Restart your device and ensure you're running the latest app version
Privacy & Data
Your privacy is important to us.Â
Review our Privacy Policy within the app settings for details on how we protect your personal information.
Contact Support
For additional help or to report issues:
Email: logicttp@gmail.com
Please include:
Your device model and iOS/Android version
Description of the issue
Steps you've already tried
We typically respond within 24-48 hours.Thank you for choosing Solace for your wellness journey. We're committed to providing you with the best possible experience.