We want every visit to be a lovely, smooth, and comfortoble to everyone, so please take a moment to read through our booking policies before making an appointment.
NO COMPANION POLICY. For now, I kindly ask that you come to your appointment on your own. The studio is still a small space and isn't quite set up to accommodate extra guests just yet.
SAME-DAY/GROUP BOOKING POLICY. You're welcome to arrive together! Just keep in mind that I can only accommodate one client at a time, so one may need to wait while the other is having their appointment. You may also choose to arrive separately at your scheduled times.
DOWNPAYMENT. A ₱300 down payment is required to secure and confirm your appointment. This is non-refundable but will be deducted from your total bill on the day of your appointment.
NO CANCELLATION & FEES. I completely understand that plans can change! However, please let me know at least 3 days in advance if you need to cancel. A ₱500 cancellation fee applies to all cancellations, regardless of notice.
RESCHEDULING. You may reschedule your appointment with an available slot given that you give the notice atleast 5 days prior. Less than that, a ₱300 rescheduling fee applies.
CHANGING NAIL INSPOS. If you'd like to change your chosen nail inspo, please let me know at least 10 days before your appointment. This gives me enough time to order any needed materials and make sure everything is ready for your new inspo.
LATE ARRIVAL & NO-SHOW. Late arrivals are given a grace period of until 15 minutes. Beyond this, it may result in shortened services or rescheduling. Failure to show up without prior notice may result in cancellation and permanent restriction from booking future Sol Klaris services. If you anticipate being late or unable to attend, please let me know as early as possible so we can make the necessary arrangements.