This Privacy Policy explains what information the App collects, how that information is used, when it may be shared, and the choices available to you.
By using the App, you agree to the practices described in this Privacy Policy.
The information collected depends on the features you use.
We may collect information you voluntarily provide, including:
Your name or email address.
Messages you send to customer support.
Feedback, questions, and bug reports.
Information entered when creating an account.
Content you submit through the App, such as text, prompts, images, documents, audio, or other files.
We may collect limited technical information needed to operate and improve the App, including:
Device type and operating system version.
App version.
Language and regional settings.
Crash reports and diagnostic information.
Feature usage and general interaction information.
Anonymous or pseudonymous identifiers.
If the App offers in-app purchases or subscriptions, payments are processed by Apple through the App Store.
We do not receive or store your complete payment card information. Apple may provide us with limited purchase information, such as subscription status, product identifier, transaction identifier, and expiration date, so that we can provide purchased features.
Depending on the App’s features, the App may request permission to access features such as:
Photos or camera.
Microphone.
Notifications.
Files and documents.
Location.
Contacts.
Calendar or reminders.
Access is requested only when required for a feature you choose to use. You can manage these permissions at any time through your device’s Settings app.
Some information may be stored locally on your device, such as preferences, saved content, settings, favorites, or app progress.
Locally stored information generally remains on your device unless you choose to share it, back it up through a platform service, or use a feature that requires it to be transmitted to our servers or a third-party service.
Deleting the App may remove locally stored information unless it has been backed up or synchronized elsewhere.
When you use an AI-powered feature, the content you submit may be transmitted to our servers or an AI service provider for processing. This may include prompts, text, images, audio, or documents.
We use this information to generate the result you requested, provide the feature, prevent abuse, and maintain service reliability.
Do not submit confidential, highly sensitive, or personally identifiable information unless the feature specifically requires it and the App clearly explains how it will be handled.
AI-generated results may be inaccurate, incomplete, or inappropriate. You should review all results before relying on or sharing them.
We may use collected information to:
Provide and maintain the App.
Process requests and deliver App features.
Manage accounts, subscriptions, and premium access.
Save or synchronize user preferences.
Respond to support requests.
Diagnose crashes and technical problems.
Improve performance, reliability, and usability.
Protect the App against fraud, abuse, and security threats.
Comply with legal obligations.
Enforce our Terms of Use.
We do not use your information for purposes unrelated to those described in this Privacy Policy without providing appropriate notice.
We do not disclose personal information except in the following circumstances:
We may use trusted service providers for services such as:
Cloud hosting and storage.
Analytics and crash reporting.
AI processing.
Customer support.
Subscription management.
These providers may process information only as needed to perform services for us. We require service providers handling user information to provide appropriate protection consistent with this Privacy Policy and applicable requirements.
We may disclose information if reasonably necessary to:
Comply with a law, regulation, legal process, or government request.
Protect the rights, property, or safety of users, the public, or our services.
Investigate fraud, abuse, security threats, or violations of our Terms of Use.
If our business or App is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to appropriate privacy protections.
We may share information when you specifically request or authorize us to do so.
Data sale statement:
We do not sell or rent your personal information.
The App may use third-party services that process information according to their own privacy policies.
Services used by the App may include:
Apple App Store and StoreKit.
Amazone AWS.
Firebase.
OpenAI, Anthropy, GetImg, Gemini API Or other third party service for ai tools usage purpose.
You should review the privacy policies of these services for more information about their practices.
We retain personal information only for as long as reasonably necessary to:
Provide the App and requested services.
Maintain an active account.
Complete transactions.
Resolve disputes and support requests.
Meet security, accounting, and legal obligations.
Enforce our agreements.
Retention periods may vary depending on the type of information and why it was collected.
When information is no longer required, we take reasonable steps to delete or anonymize it. Information stored in backups may remain for a limited period until those backups are replaced.
Depending on your location, you may have the right to:
Request access to personal information associated with you.
Request correction of inaccurate information.
Request deletion of your information or account.
Withdraw consent where processing is based on consent.
Object to or restrict certain processing.
Request a portable copy of certain information.
To submit a privacy or deletion request, contact us at:
Use the subject line: Privacy Request – [APP NAME]
We may need to verify your request before processing it. Some information may be retained when required for legal, security, fraud-prevention, or transaction-record purposes.
You can also withdraw device permissions through your device’s Settings app.
You may request deletion of your account through:
The account deletion option available inside the App; or
Emailing softrixorg@gmail.com with the subject “Account Deletion – [APP NAME].”
Deleting an account may permanently remove associated information, subject to information we must retain for legitimate legal or security reasons.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, loss, misuse, or disclosure.
However, no electronic storage or transmission method is completely secure. Therefore, we cannot guarantee absolute security.
The App is not intended for children under the minimum age required by applicable law, and we do not knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information through the App, contact us at [PRIVACY EMAIL ADDRESS]. We will review the request and take appropriate action.
Information may be processed in countries other than the country where you live. Privacy and data-protection laws in those countries may differ from those in your location.
Where required, we use appropriate safeguards for international data transfers.
We may update this Privacy Policy when the App, our practices, or legal requirements change.
The updated policy will be posted on this page with a revised “Last Updated” date. If a change materially affects your rights, we may provide additional notice where appropriate.
Continued use of the App after an updated policy becomes effective means the updated policy applies to your continued use.
If you have questions, concerns, or privacy requests, contact us at:
Developer/Company: Softrix LLC
Email: softrixorg@gmail.com