Effective Date: 01/03/2026
Last Updated: 01/03/2026
This Privacy Policy describes how SoandSo (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you use the SoandSo mobile application and related services (the “Service”).
By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
When you register or use the Service, we may collect:
Full name
Phone number
Email address
Profile information
To enhance user safety and platform integrity, we conduct identity verification using Aadhaar Offline e-KYC in accordance with applicable UIDAI regulations.
Through Offline e-KYC, we may collect and process the following information strictly for verification purposes:
Name
Date of birth
Gender
Address
We use this information solely for:
Identity verification
Fraud prevention
Platform safety
Regulatory compliance
We do not collect or store the full Aadhaar number.
We do not collect or store the Aadhaar photograph.
We do not use Aadhaar-related information for marketing or advertising purposes.
When using the parcel coordination feature, we may collect:
Sender and recipient details
Parcel description
Pickup and drop-off information provided by users
We may automatically collect certain technical information, including:
Device type and model
Operating system version
IP address
App usage data
Log files and crash reports
We use the information collected to:
Create and manage user accounts
Verify user identity
Enable parcel coordination between users
Maintain platform safety and prevent misuse
Improve app performance
Provide customer support
Comply with legal obligations
We do not sell personal information.
We may share information in the following situations:
Limited information necessary to facilitate parcel coordination may be shared between participating users.
We may engage trusted third-party service providers for hosting, secure data storage, analytics, and verification services. These providers are contractually obligated to safeguard personal information.
We may disclose information where required by applicable law, regulation, court order, or lawful governmental request.
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Identity verification information obtained through Aadhaar Offline e-KYC is handled securely and in compliance with applicable regulations.
We retain personal information only for as long as necessary to:
Provide and maintain the Service
Comply with legal obligations
Prevent fraud
Resolve disputes
Users may request account deletion by contacting us using the details below. Upon verified request, we will delete personal information unless retention is required by law.
Subject to applicable data protection laws, users may have the right to:
Access their personal information
Request correction of inaccurate data
Withdraw consent
Request deletion
Submit grievances
Requests may be submitted through the contact details below.
The Service is intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date.
Continued use of the Service after changes constitutes acceptance of the revised policy.
If you have any questions or requests regarding this Privacy Policy, please contact:
App Name: SoandSo
Email:contant@soandso.online