Privacy Policy

Snuggle ("Snuggle," "we," "us," or "our") is dedicated to providing a private, secure space for long-distance couples. This Privacy Policy explains how we handle your information when you use our mobile application and services.

1. Information We Collect

To provide a seamless experience for you and your partner, we collect:

• Account Information: When you sign up, we collect your email address and name (via Google, Apple, or email authentication) to create your account and link you with your partner.

• Pairing Data: We use a unique 6-digit code system to link your account to your partner’s account. This creates a private "Relationship Hub" accessible only to the two of you.

• User-Generated Content: * Card Answers: Your responses to curated question decks are stored so they can be "unlocked" and viewed by your partner.

  • Shared Canvas: Drawings created in the real-time drawing feature are processed to appear on your partner's screen.

  • Hub Updates: Any notes or shared moments you post to your cozy home space.

• Usage Data: We collect basic metrics (e.g., feature engagement, app crashes) to ensure the app runs smoothly and to improve the user experience.

2. How We Use Your Information

We use your data solely to:

• Facilitate the core features of the app (Card reveals, real-time drawing, and Hub updates).

• Maintain the private connection between you and your partner.

• Provide customer support and fix technical bugs.

• Your Privacy is Priority: We do not sell your personal conversations or drawings. Your "Snuggle" space is intended to be private to your partnership.

3. Disclosure of Your Information

We only share information with third-party service providers necessary to run the app:

• Cloud Infrastructure: (e.g., Google Firebase or AWS) for secure data storage and real-time syncing of drawings.

• Authentication: (e.g., Apple or Google) to verify your identity.

• Legal Requirements: We may disclose info if required by law to protect our rights or comply with legal processes.

4. Data Security & Retention

We use industry-standard encryption to protect your shared moments.

• Retention: We keep your data as long as your account is active.

• Account Deletion: You can request to delete your account at any time within the app settings. Upon deletion, your connection to your partner will be severed, and your shared data will be permanently removed from our active databases.

5. Contact Us

For privacy concerns: akshith0047@gmail.com