SNO911 Radio Replacement Project (RRP)
This is a significant, multi-year program, with comprised of projects. The focus is to deliver, update, upgrade, standardize, modernize and improve and enhance the communication capabilities of 911, Police, Fire, Emergency Medical, Emergency Management, Corrections, and Sheriffs.
SNO911 leads this effort. Ultimately, SNO911 will be the central point of making Snohomish County's Partner Agency Communications optimum, reliant, and efficient as we serve the residents of Snohomish County.
RRP Projects
RRP Paging (Coming soon)
RRP Network Support Infrastructure System Build
The Radio Replacement Project
The Radio Replacement Project officially began with the successful passing of Snohomish County Proposition #1 in November of 2018.
The goals of the Radio Replacement Project are simple but significant:
Upgrade and/or replace the existing Emergency Radio System – and its supporting sub-systems – to bring the systems back to a level supported by vendors to ensure reliability and support
Upgrade and/or replace the existing user radio equipment on behalf of our agencies
Maintain the level of system performance and features relative to the current system
The Radio Replacement Project has six major areas of technical focus:
Trunked radio system upgrades, replacements, and expansions
Conventional radio system updates
Alphanumeric paging system updates
Portable and mobile user radio replacements
Fire station alerting radio replacements
Supporting microwave system upgrades and enhancements
To implement the above many of our existing site locations require other work to site systems including AC/DC power and tower strengthening. This is a multi-year project, and will involve both sequential and parallel work efforts.
Measuring Success
The definition of success is often difficult to define in a project of this magnitude and duration. Systems that support the needs of First-Responders are always adapting due to the ever-changing needs of their mission. Therefore, our measurement of success is both in what we implement, but also in how we implement it. To that end, we wish to document our definition of success so that we can use it as our guiding principles when difficulties are encountered:
We recognize the urgent need to complete this work, therefore a responsible and timely implementation must be prioritized
We must ensure that the goals and requirements of the system are met in a quantifiable and measurable manner, yet are open to change as the needs of our agencies change
We are accountable to both our First-Responders and the citizens of Snohomish County to implement this system and future programs in a fiscally-responsible manner
We will regularly communicate our progress to our stakeholders so that all agencies can share in the decisions that can have an impact to their operations
This website is intended to be the primary source for information
Normal SNO911 governance/communication processes
Latest updates
Consistent Information access
Partner Agencies
Project related individuals
We welcome any and all feedback to improve our communications and service, please do not hesitate to reach out to any Wireless Technology staff member with your comments or concerns.
Chris Ampongan
RRP Project Manager | Snohomish County 911 | campongan@sno911.org
References/Documentation
Current Reports
Related Agency Policies
Bulletins & Advisories
Out of Range Tone (Fixed: v01.2, all agencies)
EMER Button Programming (Fixed: v01.3, all agencies)
PSOPS Retirement/SNO OPS Talkgroups in new radios
The RRP ORG
Sno911, Wireless Tech (The Core Team)
Kurt Mills
Exec Director, Project Sponsor
Terry Peterson
Deputy Director, Project Executive
Marlin Herolaga
Director of Technology, Technology & Ops Support
Chris Ampongan
Subscriber Project Manager
Howard Tucker
System Support Manager (Operations)
Eric Schoonmaker
Electronic Communications Specialist
Duane Leger
Electronic Communications Specialist
Patton Gutierrez
Facilities, Logistics and Fleet Coordinator
Kevin Arnold
Electronic Communications Specialist
Cabe Bartz
Electronic Communications Specialist
Andy Perry
Electronics Communications Specialist
Steve Lawlor
Business Unit Manager (Logistics Management)
Ken Dennett
Asset Deployment Specialist
RRP Contractor Teams
- Motorola (Equipment and Technical Source)
Laurel Walling
Project Sponsor
Joe Piksa
Account Executive
Charles Hasenbeck
Sr. Project Manager
Joe Harris
Subscriber Project Manager
Mike Petzold
Subscriber Project Manager
Dan Gililand
Lead System Technologist
Jeff Geer
Supporting Engineer
Joe Keen
Engineer Backhaul
- ADCOMM (Project & Technical assistance and Advisory)
Molly Kovaka
Project Manager
Jennifer Skilowitz
Consulting Systems Engineer
John Conley
Site Mgmt. SME (backup)
Mike Norin
RF SME
Susan Ronning
Principal Engineer
Sno911 Org Chart, Inter-actions
Click to see the interaction between Sno911, and their Contractor Teams in order to deliver the RRP to our Partner Agencies