SniffTalk ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use the SniffTalk mobile application and related services (the "Service").
1. Information We Collect
1.1 Information You Provide
Category Examples Purpose
Account data
Email, password (hashed), Sign in with Apple ID
Account creation and security
Profile data
Nickname, bio, avatar, pet profiles
Personalization
User content
Moments, echoes, messages, photos you upload
Community and messaging
Support & reports
Support emails, abuse reports, block lists
Safety and support
Purchases
Product IDs, store receipts
Coins, memberships, fraud prevention
1.2 Information Collected Automatically
Category Examples Purpose
Device & app data
Device type, OS, app version, language
Stability and compatibility
Usage data
Features used, timestamps, crash logs
Improve the Service
Identifiers
Account ID, session tokens, advertising ID (if consented)
Authentication and analytics
1.3 Information from Third Parties
If you sign in with Apple or another provider, we receive the identifiers and email (or private relay email) that provider shares per your settings.
2. Pet Voice Studio and Audio Recordings
This section is important if you use Pet Voice Studio.
On your device
Pet Voice Studio uses your microphone to record a short pet sound (up to about 5 seconds).
The recording is saved only in local storage on your device for playback.
You may delete it by starting a new recording or leaving the feature.
What we do NOT collect
We do not upload, store, process, analyze, sell, or share your Pet Voice Studio audio recordings. No audio file leaves your device.
When you generate a story
If you tap to generate a story (virtual coins required), we may receive non-audio data only:
Your account identifier
The pet type you selected (e.g., dog, cat)
The server returns an entertainment-style story draft generated without analyzing your recording. On-screen steps such as "Uploading audio" or "Analyzing" are part of the in-app experience only and do not mean your audio was uploaded.
Microphone permission
We request microphone access solely to enable local recording for Pet Voice Studio. You can deny or revoke permission in device settings.
No other use
We do not use voice recordings for advertising, biometric identification, AI model training, or any purpose beyond local entertainment on your device.
3. How We Use Information
We use information to:
Provide and improve the Service
Authenticate you and personalize your experience
Enable posting, messaging, topics, and community features
Process purchases and virtual currency
Enforce our Terms, respond to reports, and protect users
Send service-related notices
Analyze aggregated usage to improve performance
We do not sell your personal information.
4. How We Share Information
Recipient Why
Service providers
Hosting, database, CDN, analytics, payment validation
Other users
Content you choose to make public or send via messages
Legal & safety
When required by law or to protect rights and safety
Business transfers
Merger, acquisition, or asset sale with notice where required
We do not share Pet Voice Studio audio because we do not collect it.
5. Virtual Currency and Subscriptions
Purchases are processed by Apple App Store or Google Play. We receive transaction data needed to credit coins or activate membership. Payment card details are handled by the store, not us.
6. Analytics and Advertising
On iOS, we may request App Tracking Transparency permission before using the advertising identifier. You can decline; the app remains usable.
We do not use Pet Voice Studio data for targeted advertising.
7. Data Retention
Account data: while your account is active
User content: until you delete it or delete your account
Pet Voice Studio recordings: on your device only until you delete them or uninstall the app
Purchase records: as needed for accounting and legal compliance
Logs: limited retention for security and debugging
Account deletion removes or anonymizes personal data except where retention is required by law.
8. Security
We use reasonable measures including HTTPS, hashed passwords, and access controls. No system is 100% secure.
9. Your Rights
You may:
Access or correct profile information in the app
Delete your account via Settings → Delete Account
Withdraw optional permissions (microphone, photos, tracking) in device settings
Contact snifftalk@outlook.com for privacy requests.