SnapStash Account and Data Deletion Request Procedure

At SnapStash, we respect your privacy and provide an option for users to request the deletion of their account and associated data. If you wish to delete your account or any personal data, please follow the steps outlined below.

How to Request Account or Data Deletion

1. Send an Email Request
   
   

   • Email us at mail@snapstash.ai using the email address linked to your SnapStash account.

   • Use the subject line: "Account/Data Deletion Request".

   • Specify whether you want to delete your entire account or only specific data.

2. Verification Process
   
   

   • To protect user privacy, we may require additional verification steps before processing your request.

   • Our support team may ask for confirmation via email or other means to ensure the request is legitimate.

3. Processing Timeline
   
   

   • Once verified, we will process your deletion request within 7 days.

   • You will receive a confirmation email once the deletion is complete.

What Data is Deleted?

When you request account deletion, the following data will be permanently removed:

• Your account information (name, email, and profile details).

• Any items, images, and tags associated with your SnapStash account.

• Any linked devices or usage history stored in our system.

What Data is Retained?

Certain data may be retained for a limited period or as required by law:

• Transaction Records: If you have made purchases or transactions within SnapStash, we may retain this data for legal or compliance reasons.

• Anonymized Data: Some data may be kept in an anonymized form for analytical or service improvement purposes.

• Support Tickets: If you have contacted support, records may be retained to track service interactions.

After the retention period (if applicable), this data will also be permanently deleted.

Need Help?

If you have any questions about the deletion process, feel free to reach out to our support team at mail@snapstash.ai.