Terms & Conditions

Welcome to SnaapEats, a food delivery platform designed to connect customers with their favorite restaurants. By using our services, you agree to the following terms:

1. Use of Our Service

SnaapEats is a platform that facilitates food ordering and delivery between customers and partner restaurants.

You agree to provide accurate and complete information when placing orders or creating an account.

2. Order Processing

Orders placed through SnaapEats are sent to partner restaurants for acceptance.

A restaurant may accept or reject the order based on availability.

Customers will be notified once an order is confirmed or canceled.

3. Payments

All payments must be completed via the available payment options (UPI, cards, wallets, etc.).

We do not store or process payment details directly. Transactions are securely handled by third-party payment gateways.

4. Refunds & Cancellations

Once an order is accepted by the restaurant, cancellation may not be possible.

In case of restaurant unavailability or other issues, refunds will be processed as per the restaurant or payment gateway policy.

5. Data Use

Customer information is used strictly for order processing and is not shared for advertising purposes. Refer to our [Privacy Policy] for more details.

6. Limitation of Liability

SnaapEats is not responsible for the quality, hygiene, or preparation of food delivered by restaurants.

Any complaints related to food must be resolved directly with the respective restaurants

7. Changes to Terms

SnaapEats reserves the right to update these terms at any time. Continued use of the service implies acceptance of the updated terms.