Privacy Policy

Welcome to Smylo. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

1. Information We Collect

Depending on how you use the application, we may collect the following information:

Account Information

• Name (if provided)

• Email address

• Phone number

• One-Time Password (OTP) verification information

Patient Information

If you are a healthcare professional using the app, you may create and manage patient records, including:

• Patient name

• Age

• Gender

• Treatment details

• Aligner information

• Appointment schedules

• Clinical notes

• Photos or documents uploaded during treatment (if applicable)

Device Information

We may automatically collect:

• Device model

• Android version

• App version

• Crash logs

• Diagnostic information

Usage Information

We may collect anonymous analytics such as:

• App usage

• Feature usage

• Error reports

• Performance metrics

2. How We Use Your Information

We use your information to:

• Create and manage your account

• Authenticate users using OTP

• Store and synchronize patient records

• Manage appointments and treatment plans

• Send reminders and notifications

• Improve application performance

• Fix bugs and monitor crashes

• Provide customer support

• Maintain application security

We do not sell your personal information to third parties.

3. Notifications

The app may send notifications related to:

• Appointment reminders

• Treatment reminders

• Aligner schedules

• Important account updates

You can disable notifications through your device settings at any time.

4. Data Storage and Security

We use industry-standard security practices to protect your information, including:

• Encrypted communication using HTTPS

• Secure cloud infrastructure

• Authentication mechanisms to protect user accounts

• Access controls to limit unauthorized access

While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

5. Third-Party Services

Our application may use trusted third-party services, including:

• Firebase Analytics

• Firebase Crashlytics

• Google Play Services

• Cloud-based backend services

These providers may process limited information as required to deliver their services.

6. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• With your consent

• To comply with applicable laws or legal obligations

• To protect our legal rights or the safety of our users

• With trusted service providers that help us operate the application

7. Data Retention

We retain your information only for as long as necessary to provide our services or comply with legal obligations.

You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent where applicable

To exercise these rights, contact us using the information below.

9. Children's Privacy

This application is intended for healthcare professionals and is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the Effective Date at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: your-email@example.com

By using Smylo, you acknowledge that you have read and understood this Privacy Policy.