Privacy Policy 

At SmartXinfinity, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and Indian Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (IT Rules, 2011).

1. Information We Collect

We collect and process the following types of personal data:

a) Personal Information (Personally Identifiable Information - PII)

- Full name, email address, phone number, date of birth, and profile photo.

- Educational background, skills, and career preferences.

- Payment information (for premium services, processed securely by third-party payment gateways).

b) Usage and Technical Data

- Login activity, skill assessments, and learning progress.

- Device information (IP address, browser type, operating system).

- Cookies and tracking technologies for user experience enhancement and analytics.

c) Sensitive Personal Data (as per IT Rules, 2011)

- If required, we may collect additional sensitive data only with explicit consent and for specific services, ensuring compliance with Indian law.

2. Legal Basis for Processing Data (Under GDPR)

We process personal data based on:

- User Consent: When you sign up and provide data voluntarily.

- Contractual Necessity: To deliver our services effectively.

- Legitimate Interests: For platform improvement and security.

- Legal Obligations: Compliance with regulatory authorities if required.

3. How We Use Your Data

We use your data for the following purposes:

- Delivering personalized learning recommendations and career insights.

- Assessing skills and generating candidate reports.

- Facilitating job matching with industry recruiters.

- Enhancing platform security and preventing fraud.

- Sending updates, offers, and service-related notifications (users can opt-out).

4. Data Sharing and Protection

- No Selling of Data: We do not sell your personal data to third parties.

- Limited Third-Party Sharing: Data may be shared with trusted partners for job placements, learning collaborations, or payment processing.

- Data Security: We use encryption, access controls, and secure cloud storage to protect user data.

- Cross-Border Data Transfers: If data is transferred internationally, we ensure compliance with GDPR safeguards (Standard Contractual Clauses or equivalent protection mechanisms).

5. Your Rights Under GDPR & IT Rules

As a user, you have the right to:

- Access your data: Request a copy of your personal information.

- Correct inaccuracies: Update or modify your details.

- Withdraw consent: Opt-out of marketing communications.

- Delete data: Request account deletion and data removal.

- Object to processing: Restrict data usage for non-essential purposes.

- Data portability: Request export of your data.

To exercise these rights, contact us at [Your Contact Email].

6. Data Retention Policy

We retain personal data only as long as necessary for service delivery, legal obligations, and dispute resolution.

Inactive accounts may be anonymized or deleted after a set period (e.g., 2 years).

7. Compliance with IT Rules (India)

We comply with Section 43A of the IT Act, 2000, and SPDI Rules, 2011, ensuring reasonable security practices.

Users will be notified in case of any data breach.

Grievance officers are appointed as per IT Rules.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or in-app notifications. Continued use of SmartX Infinity after changes implies acceptance of the updated policy.

9. Contact Information & Grievance Redressal

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: office@changmashristi.com

Phone: +91 8904339547

Address: Changma Shristi Private Limited, 

16,AB Gardenia, Sadahalli, Devanahalli, Bangalore, India.

Delete your account

If you would like to delete your account on SmartXinfinity, please email us at support@changmashristi.com. Once requested, all personal data associated with your account will be permanently deleted within 30 days.

Delete your data

If you would like to delete your data partially or wholly on SmartXinfinity without deleting user account, please email us at support@changmashristi.com. Once requested, all personal data associated with your account will be permanently deleted within 30 days.