Terms & Conditions

Smart Skills Driving School – Terms & Conditions

1.1 Students must ensure payment is made before or at the lesson.
1.2 If a student cancels late or does not attend, the lesson fee will still be required.

2.1 A minimum of 48 hours’ notice is required for cancelling or rescheduling a lesson, and this should only be done when genuinely necessary and with a valid reason.
2.2 Cancellations made the night before or on the day of the lesson are treated as late cancellations and are fully chargeable.
2.3 Only serious emergencies may be considered for exemption, at the instructor’s discretion.
2.4 Repeated late cancellations may result in reduced booking priority or refusal of future lessons.
2.5 Proof may be required for cancellations.

3.1 Students are expected to arrive on time for all lessons.
3.2 If a student arrives too late, the instructor may cancel the lesson at their discretion, and the full fee will still apply.
3.3 Persistent lateness may result in loss of regular booking slots.

4.1 Students must behave respectfully and follow all safety instructions.
4.2 Any behaviour considered unsafe, reckless, or dangerous will result in the immediate termination of the lesson.
4.3 If a student is deemed a risk to themselves, the instructor, or other road users, the instructor reserves the right to permanently discontinue lessons.

5.1 Students must inform the instructor as soon as a driving test is booked.
5.2 Test dates must be communicated well in advance to ensure the instructor can confirm availability.
5.3 The instructor does not guarantee that a student will be test‑ready by any specific date.
5.4 If a student books a test assuming they will be ready but is still unsafe or unprepared (does not meet DVSA standard), the instructor may refuse to take them to the test.
5.5 Booking a test does not guarantee use of car. It will only be provided if you meet DVSA saftey standard.
5.6 If a student informs the instructor too close to the test date and the instructor has no availability, the instructor will not attend the test.

6.1 Students must send a message to the instructor if they intend to stop lessons.
6.2 All outstanding payments, including late‑cancel fees, must be settled before leaving.

The instructor reserves the right to refuse or discontinue lessons if a student:

8.1 Lesson availability for new students is not guaranteed immediately. Start dates depend on instructor availability and scheduling capacity.
8.2 New students must understand that learning pace varies; no number of lessons in which you pass is guaranteed.

9.1 These Terms & Conditions exist to ensure fairness, safety, and reliability for both the student and instructor.
9.2 By booking a lesson, the student agrees to abide by all policies listed above.
9.3 New terms may be added at any time if needed
9.4 Everything is done to DVSA standard in this driving school

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