Privacy Policy

At Smart Rubbish Removal Brisbane, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website or use our services. By using our website or engaging with our services, you consent to the practices described in this policy.

Information We Collect:

1. We may collect personal information from you when you contact us, request a quote, or use our services. The types of information we may collect include your name, contact details (such as phone number and email address), and any other information you provide to us voluntarily.

Use of Information:

2. We use the information we collect for the following purposes:

   • To respond to your inquiries, provide customer support, and communicate with you regarding our services.

   • To process and fulfill your requests for rubbish removal services.

   • To improve our website, services, and customer experience.

   • To send you relevant updates, promotional offers, and newsletters (if you have opted in to receive such communications).

   • To comply with legal obligations, resolve disputes, and enforce our policies.

Sharing of Information:

3. We may share your personal information with third parties only in the following circumstances:

   • With service providers and contractors who assist us in delivering our services and maintaining our website. These third parties are obligated to handle your information securely and only use it for the specific purposes for which we engage them.

   • With regulatory authorities or law enforcement agencies if required by law or to protect our legal rights.

   • In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the relevant parties involved.

Security of Information:

4. We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security practices and technologies to safeguard your information. However, please note that no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies:

5. Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and gather demographic information. You can adjust your browser settings to refuse cookies, but please note that certain features of our website may not function properly as a result.

External Links:

6. Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any websites you visit.

Your Rights:

7. You have the right to access, update, correct, and delete your personal information held by us. If you would like to exercise any of these rights or have any concerns about the use of your information, please contact us using the contact details provided in this policy.

Updates to this Privacy Policy:

8. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website or services after any modifications to this policy will signify your acceptance of the revised terms.

If you have any questions or concerns regarding this Privacy Policy, please contact us using the contact information provided on our website. We are committed to protecting your privacy and will address any concerns promptly and appropriately.