Privacy Policy for Smart Rep App by Silverline Digital
Introduction: Silverline Group ("we" or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you download, install, use, or access the Smart Rep App (the "App"), and how we collect, use, maintain, protect, and disclose that information.
Information We Collect and How We Collect It: We may collect information from and about users of the App, including:
Personal information, such as your name, email address, phone number, or any other information you provide to us when you register for an account with the App or contact us for support.
Non-personal information, such as your device type, device ID, IP address, operating system, app usage data, and other technical information that does not directly identify you.
Call and SMS Permissions: The Smart Rep App may require access to your device's call and SMS features to provide certain functionalities, such as the ability to make calls or send messages through the App. By using the App, you consent to granting the App permission to access your device's call and SMS features. We do not collect or store any of your call or SMS data unless you choose to provide it to us for support purposes.
If you have any concerns or questions about the call and SMS permission policy or any other aspect of our Privacy Policy, please contact us through the App's support channels or email us at support@silverlinegroup.com.
We may collect this information through various methods, including:
Information you provide to us directly through the App or through our customer support channels.
Automatic data collection technologies, such as cookies, web beacons, and other similar technologies.
How We Use Your Information: We may use the information we collect to:
Provide and improve the App's functionality and features.
Personalize your experience with the App.
Respond to your inquiries and support requests.
Communicate with you about the App and any updates, promotions, or other information related to the App.
Analyze and monitor usage of the App.
Comply with legal obligations or requests.
How We Protect Your Information: We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no security measures can provide absolute protection, and we cannot guarantee that your information will be completely secure.
Disclosure of Your Information: We may disclose the information we collect to:
Our subsidiaries and affiliates.
Third-party service providers who help us operate the App or provide support services.
Any other third party when we believe disclosure is necessary to comply with applicable law, regulation, or legal process.
Any other third party with your consent.
Your Choices: You may choose to:
Opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email.
Disable cookies or other tracking technologies in your browser or device settings.
Delete your account and all associated data by contacting us through the App's support channels.
Children's Privacy: The App is not intended for use by children under the age of 13, and we do not knowingly collect or solicit personal information from anyone under the age of 13. If you are a parent or guardian and believe we may have inadvertently collected personal information from your child, please contact us immediately.
Changes to Our Privacy Policy: We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website or through the App. Your continued use of the App after any such changes constitutes your acceptance of the new Privacy Policy.
Contact Information: If you have any questions or concerns about our Privacy Policy, please contact us at support@silverlinegroup.com or through the App's support channels.
Effective Date: This Privacy Policy is effective as of March 2, 2025.