Privacy Policy

At Smart Roof Restoration Brisbane, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when accessing our website, engaging with our services, or contacting us.

1. Information Collection:

We may collect personal information from you in various ways, including when you fill out forms on our website, contact us via email or phone, or interact with us through social media platforms. The types of personal information we may collect include your name, contact details (such as email address and phone number), and any additional information you voluntarily provide to us.

2. Use of Information:

We use the information we collect for the following purposes:

• To provide you with the services you request, such as responding to your inquiries, providing quotes, and scheduling consultations.

• To communicate with you regarding your roof restoration project, updates, and any other relevant information.

• To improve our website and services, based on your feedback and preferences.

• To send you promotional materials, special offers, or newsletters, if you have opted to receive such communications.

3. Data Security:

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. Our website employs industry-standard security measures, such as SSL encryption, to ensure the safe transmission of data. We also have internal policies and procedures in place to safeguard the confidentiality and integrity of your information.

4. Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share your information with trusted service providers who assist us in operating our business, as long as they agree to keep the information confidential and use it solely for the purposes of providing services to us.

5. Cookies and Analytics:

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you navigate and interact with our site. These technologies collect anonymous data, such as your IP address, browser type, pages visited, and referring website. This information is used to analyze website traffic, improve our content and services, and customize your online experience. You can choose to disable cookies through your browser settings, but please note that this may affect certain functionalities of our website.

6. Links to Third-Party Websites:

Our website may contain links to third-party websites for your convenience and reference. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of those sites before providing any personal information.

7. Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect or maintain personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete the information from our records.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your personal information.

9. Contact Us:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided on our Contact Us page.

By using our website or engaging with our services, you consent to the collection, use, and storage of your personal information as outlined in this Privacy Policy.

Last updated: [22/05/2023]

Note: This is a general template for a privacy policy and should be customized to accurately reflect your business's practices and applicable privacy laws. It is recommended to seek legal advice or consult with a privacy professional to ensure compliance with local regulations.