Last updated: March 22, 2026
AinShikkha O Sheba ("we," "our," or "us") operates the Smart BCS Preparation mobile application. This policy outlines how we handle your data across our MCQ exams, BCS Library, and AI Tutor features.
To provide a personalized learning experience, we collect:
Profile Information: Name and email address (if you create an account).
Learning Progress: MCQ scores, exam history, and bookmarked resources in the BCS Library.
AI Interactions: Text prompts or questions you send to the BCS AI Tutor. These are used to generate real-time educational responses.
Our AI Tutor is powered by advanced language models.
Data Processing: When you ask the AI a question, your prompt is processed to provide an answer. We do not use your personal identity to train these models.
User Responsibility: Do not share highly sensitive personal or financial information within the AI chat interface.
Accuracy: While the AI is trained on BCS syllabus materials, users should verify critical information with the official BCS Library provided in the app.
We use your information to:
Provide exam results and track your BCS preparation progress.
Improve the accuracy of the AI Tutor's responses.
Maintain the security of the app and prevent cheating in mock exams.
We use trusted third-party SDKs to enhance your experience:
Google Play Services (for app functionality).
AI Model Providers: (e.g., OpenAI or Google Gemini API) to power the AI Tutor. We ensure that only the necessary study-related prompts are shared with these providers.
Firebase Analytics: To understand which BCS subjects are most popular among users.
Users have the right to delete their account and all associated exam history and AI chat logs at any time via the "Settings" menu in the app or by contacting us at [Your Email Address].
This app is intended for adults preparing for the Bangladesh Civil Service exams. We do not knowingly collect data from children under the age of 13.
How to Request Data Deletion We provide a clear and easy way for you to request the deletion of your account and all associated personal data. To initiate this process, please follow the steps below:
Email Request: Send an email to our support team at javelinanalytic@gmail.com.
Subject Line: Please use the subject line "Account Deletion Request".
Details Needed: In your email, please specify the email address or User ID associated with the account you wish to delete.
What Happens Next? Upon receiving your request, Chain Reaction Alpha will:
Verify the Request: We may reach out to confirm your identity to protect your account security.
Permanent Removal: Once verified, we will permanently delete your user profile, MCQ exam history, BCS Library bookmarks, and all chat logs with the AI Tutor from our active databases.
Third-Party Data: We will also signal our service providers (such as Firebase) to remove any data associated with your unique identifier.
Processing Time We aim to fulfill all data deletion requests within 48 to 72 hours of receiving your email. You will receive a final confirmation email once your data has been completely purged from our systems.
For any privacy concerns, contact: Ain Shikkha O Sheba Email: javelinanalytic@gmail.com