Privacy Policy – SkySend

At SkySend, your privacy is not just an option—it is a core principle of how we operate. We are committed to providing a safe, transparent, and reliable delivery-tracking experience while ensuring that your personal information is always protected.

This Privacy Policy explains how SkySend collects, uses, and safeguards your data while you track and manage shipments.

1. Minimal Registration – Simple and Secure Experience

SkySend allows users to track shipments easily and efficiently.
Depending on the features you use, we may require basic information such as your phone number or email in order to identify your account and allow you to receive real-time tracking updates.

We only request information that is necessary for the app to function.

2. Limited Data Collection – Only What’s Needed

SkySend collects only the essential information required to:

• Create or manage shipment orders
  
  

• Provide real-time delivery tracking
  
  

• Send status notifications
  
  

• Improve the functionality and reliability of the service
  
  

We do not collect any data unrelated to your delivery or account functionality.

Your information is not used for hidden analytics or any form of data monetization.

3. Permissions – Only Essential Access

SkySend may request certain permissions to ensure smooth operation, including:

• Camera access: when scanning QR codes or shipment labels
  
  

• Notifications: to update you on shipment status
  
  

• Location (optional for senders): if needed for creating accurate pickup or delivery points
  
  

SkySend will never request access to sensitive information such as your contacts, messages, or unrelated personal files.

4. No Advertising Tracking or Profiling

SkySend does not engage in targeted advertising, tracking your behavior across apps, or building advertising profiles.
Your delivery information and personal data are never shared with advertisers or sold to third parties.

All shipment-related data remains private and confidential.

5. Data Security – Protection You Can Trust

We take data security seriously. SkySend uses industry-standard security measures including:

• Encrypted communication
  
  

• Secure server storage
  
  

• Continuous monitoring for unauthorized access
  
  

Any data processed within the app (shipment details, account info, delivery history) is protected with strict security protocols.

6. Transparency and User Control

We believe in transparency. You can always:

• Review shipment information
  
  

• Manage your account
  
  

• Request updates or support
  
  

• Control your notification preferences
  
  

If you have questions or need clarification about your data, our support team is always available.

7. Children’s Privacy

SkySend is not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
If such information is discovered, we will delete it promptly.

8. Updates to This Privacy Policy

SkySend may update this Privacy Policy to reflect:

• Improvements to the app
  
  

• New features
  
  

• Changes in privacy regulations
  
  

Whenever major changes occur, we will notify you or update this page accordingly.

We encourage you to review this policy occasionally.

9. Content Disclaimer (If Applicable)

SkySend facilitates the tracking of shipment data provided by senders, carriers, or third-party logistics partners.
SkySend does not host or store carrier-owned content such as maps, route data, or external images that belong to third parties.

All tracking data is retrieved solely to assist users and may depend on external carrier systems.

10. Contact Us

For any questions about this Privacy Policy or your data rights, please contact us:

Email: support@skysend.app
Hours: 09:00 – 18:00 (GMT+7)

Conclusion

At SkySend, your privacy and data security are at the heart of everything we do.
We designed SkySend to make delivery tracking simple, transparent, and secure—without unnecessary data collection or intrusive tracking.

Thank you for choosing SkySend.