I have been teaching online for almost two decades. You'd think that would make me an expert, but instead I think maybe it made me... [Google search for antonym of innovative].... COVID did force me out of my comfort zone, in that I didn't teach statistics before the pandemic online in any way (I didn't think it could be done successfully) to now I have a full library of content that I spent many, many, many hours developing (I think I have some PTSD from that, actually).
However, I know now that great content is great, but students don't see that as instructor presence -- and it's instructor presence that is the more important factor in student retention and success. I know now that my "professionalism" can read more as "aloofness", and that this can lead to alienation, especially for some populations of students.
I am going to use the tools from this Academy in every course I teach. (And actually below you can see that I already started by doing some assignments to support my Statistics for the Behavioral Sciences course and other assignments to support my Introductory Psychology course.) I am going to embrace my imperfect human self and continue to put myself on video, even though I hate doing so -- and I am not going to make myself crazy by doing take after take to get it "right".