⇨ Adept in managing, reviewing and undertaking appropriate measures to improve product and service quality to the clients and student base.
⇨ Mapping students' requirements and delighting them, providing best of the product and services.
⇨ Possess excellent communication, negotiation, relationship management and team building skills.
⇨ Expertise in Verbal Ability, Soft Skills, Spoken English, GD/PI & Personality Development Programmes.
Achievements:
● Increased overall performance of the students. (In terms of communication, presentation, grooming etc.)
● Commended by directors, HOD’s and other faculty member for the same.
● Consistently over achieved all month-End Targets in the company and at the institute.
Skills :
● Excellent communication skills – Verbal & Written English.
● Strong Interpersonal & Relationship Building Skills.
● Confident of handling challenges. Determination and the ability to work under pressure.
● Possess High level of Energy, Integrity, Can-do-attitude and Team Spirit.
● Firm faith in Planned Working.
● Time Management Skills.
]
Occupational Contour:
★ September 2015 till October 2020 as a freelance Communication/Soft Skills Trainer with renowned Institutes/Colleges in Dehradun. (Aptech-Avalon, NIIT and Kukreja Institute of Hotel Management)
★ Associated as Centre Head and Communication Trainer JMDi Academy, Dehradun.
★ Communication Trainer (Jan, 2015–Sep, 2017) at NIIT, Dehradun
★ Communication Trainer (Sep, 2017–Dec, 2018) at Kukreja institute of teacher's education ajabpur dehradun
Responsibilities:
● Conducting PDP classes in institute.
● Enhancing students’ knowledge, skills & personality with various training programmes.
● Module Training: Presentation Skills, Interview Skills, Resume Writing, Group Discussion and Communication Skills.
● Confidence building in students, preparing them for Interviews and GDs and Grooming persona of candidates through various management games and activities.
● Supervise & optimize performance of trainees & provide timely feedback. Excelling for improvement in their personality traits.
● Conduct personal counselling sessions with trainees, giving them chance to share their issues and problems so as to give them the right advice to help them overcome their issues.
● Maintain personal rapport & win-win relationships with trainees.
● Design and deliver training programs necessary to groom students.