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1. What services does Sip N Source offer?
Sip N Source is a marketing agency specializing in brand activation, merchandise production, POS materials, and brand ambassadorship. We help brands bring concepts to life through one door service, especially in physical marketing.
2. What types of products can be produced?
We produce a wide range of custom items including apparel (t-shirts, uniforms, hats), tote bags, merchandise kits, POS materials (displays, signage), and other branded collateral. Premium and custom materials are available depending on clients’ needs.
3. Is custom design available?
Yes. We offer fully customized design services tailored to each brand identity, campaign goals, and target audience.
4. Can you assist if we don’t have a concept yet?
Absolutely. Concept development is part of our service. We can help brainstorm, create moodboards, and propose creative directions aligned with your brand.
5. What is the minimum order quantity (MOQ)?
MOQ depends on the type of product and production method. We aim to be flexible and will recommend the most efficient option based on your quantity and budget.
6. How long is the production time?
Production timelines vary depending on the product and complexity, but generally range from 7–21 working days after design approval.
7. Do you accept urgent orders?
Yes, we do accept rush orders depending on capacity and product type. Additional costs and limited options may apply.
8. Is design revision available?
Yes. We include a reasonable number of revisions during the design phase to ensure the final output meets your expectations.
9. Are samples available before mass production?
Yes. We can provide samples or prototypes for approval before proceeding to bulk production (subject to additional cost and time).
10. What is the payment system?
Our standard payment terms are down payment (DP) before production and balance upon completion. Specific terms can be discussed depending on project scope.
11. Do you offer nationwide shipping?
Yes, we ship across Indonesia.
12. What if the items are damaged upon delivery?
If items arrive damaged, please notify us within 1–2 days with documentation. We will review and provide a suitable solution (replacement or compensation)..
13. Is long-term partnership available??
Yes. We welcome long-term collaborations and can support ongoing campaigns, recurring merchandise, and brand development needs.
14. How can we place an order?
You can place an order by contacting us via WhatsApp +62 878-7726-6995 or +62 812-3999-3052. Email : hello.sipnsourceid@gmail.com, or Instagram @sipnsource.id. Share your requirements (product, quantity, timeline, and concept if any), and our team will guide you through the process.
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