Following initial resuscitation and stabilisation, critically ill patients may require secondary transfer. Furthermore, as services once again become more centralised and specialised (such as major trauma, stroke, and other direct specialised pathways) the numbers of critically unwell patients requiring clinical transfer will increase.
Indications for such transfers include:
Escalation of care: Specialist intervention, investigation or on-going support not available in referring hospital
Management of capacity: Lack of staffed intensive care bed in referring hospital
Repatriation back to referring hospital
Comprehensive critical care made planning for inter hospital transfers of critically ill patients mandatory. As a result, networks were established to co-ordinate and develop transfer services within defined geographical areas. Members of our network are detailed in Appendix A. For transfers, the network is organised into transfer groups with the intent of pooling the limited critical care resources available on each site. This is intended to limit the distance of transfers by defining routes of referral enabling the process to run more smoothly. Each trust should have a nominated consultant and senior nurse responsible for intra and inter-hospital transfer of critically ill patients. They are responsible for ensuring that a process is developed within their trust to facilitate safe transfers including:
Establishment and training of transfer personnel.
Availability of equipment compatible with transport modes utilised.
Development of a trust transfer policy in line with the rest of the network.
Transferring critically ill patients inter (between) and intra (within) hospitals presents an increase in clinical risk. The potential benefits of the transfer must be weighed against the risk; it must be established that this transfer is in the best interests of the patient and that an additional level of care (treatment or investigation) is actually required which is not available in the current location. To ensure the right PATIENT, is taken at the right TIME, by the right PEOPLE, to the right PLACE, by the right form of TRANSPORT a systematic approach is required. This must incorporate a high level of planning and preparation.
The STaR manual (2006) recommends A.C.C.E.P.T acronym as a helpful reminder which can be applied at various aspects of the process.
Assess the situation - What are the reasons for the transfer? - Use a systematic approach to assess the patient and situation (ABCDE)
Control the situation - Organise people and events - Allocate appropriate tasks and personnel
Communication - Understand what needs to be communicated during the transfer process - Understand who should be communicating with each other - Understand the need for concise, relevant communication of information
Evaluate the need for transfer - assess whether transfer is necessary - Quantify clinical urgency for transfer
Package and Prepare - Understand the preparation of the patient, equipment and personnel - Understand the packaging of the patient
The decision to transfer a patient is always the joint responsibility of the referring and receiving clinicians. The medical staff at the receiving unit may offer specialist advice on patient management however, responsibility for the patient always lies with the clinician in attendance who may, if circumstances change, decide not to transfer, (ICS 2019) or decide how the transfer is undertaken (such as deciding to intubate and ventilate the patient).
Decisions to transfer a patient may be made for the following reasons:
• Escalation of level of care
• Specialist surgical procedure/intervention or investigation
• De-escalation of critical care
• Repatriation
These decisions are usually straight forward, and the main consideration is likely to be the optimal timing of the transfer.
Another possible reason for transfer is a lack of critical care capacity, this presents more ethical considerations when making the decision to transfer
The risks associated with transferring a patient must be balanced against the benefits of the transfer. If the patient is unstable and transfer is likely to cause further deterioration, consideration should be given to alternative courses of action available. It may be necessary to delay the transfer until the patient becomes more stable, consultation with the receiving unit may aid this assessment if transfer is for specialist treatment. Consideration should also be given to the advantages and disadvantages of different modes of transport available from physiological and time perspectives.
An assessment of the risk benefit of time over possible physiological compromise may be necessary. The ICS (2019) give an example of a risk assessment you could use.
The main ethical consideration in relation to transfer is when transferring due to a lack of critical care beds. The contentious issue here is whether to transfer a new potentially unstable patient or an existing patient who is more stable and less likely to deteriorate during transfer.
The ICS (2019) state in general no patient should be subjected to an intervention that is not in their best interests and that it could therefore be considered unethical to transfer one patient out of a critical care unit for the sole purpose of making room for another. Other ethical considerations are the patient's ability to consent and the requirement of the Mental Capacity Act (2005). Where the patient is unable to consent to the transfer, it may be necessary to consult the patient’s relatives. In all cases, the decision to transfer and the reasons for the transfer must be clearly documented in the patient’s notes. Discussions with patients’ relatives must also be documented in the medical notes.
Key considerations should be:
• The condition of the patient – ABCDE approach
• The capabilities of the transfer team
• Who holds responsibility for the patient’s care – in some cases will be dual care i.e. involvement of an external specialised unit.
Key questions to assist with assessment:
• What would affect the decision to transfer the patient?
• What are the benefits of transferring the patient?
• Why is the transfer being considered?
• Who has made the decision transfer?
• Who has accepted the patient?
• Where is the patient going?
• Who else needs to know?
• What is the patient’s diagnosis?
• What treatment are they receiving?
• What effect is it having?
• What is needed now?
Transporting patients is potentially hazardous. By adopting a systematic approach and considering the physiological effects of the transfer on the patient and taking action to minimise these where possible, will reduced the chance of avoidable adverse incidents occurring.
• Assess the patient's ability to maintain their airway, including if their gag and cough reflexes are sufficient.
• Secure the airway with elective intubation if there is any doubt about its patency or the patient’s level of consciousness.
Guidelines for elective intubation pre-transfer:
GCS <9 (or expected to fall to this level during transfer)
Respiratory rate >30
Patient tiring
PaCO2 rising
Control of ICP
FiO2 >60%
Risk of aspiration
Risk of airway swelling e.g. facial burns.
Unstable Patient or ‘just in doubt
If intubated, oral/nasal/tracheostomy check the position of the ETT on a chest x-ray and by clinical examination.
Assess the adequacy of the patients breathing, including respiratory rate, work of breathing, air entry breath sound, oxygen saturations and arterial blood gas.
Review the chest x ray
Treat any reversible causes for inadequate breathing/ventilation such as bronchospasm, pneumothorax, pleural effusion, or pulmonary oedema.
If breathing remains inadequate consider elective intubation (see above guidelines for elective intubation pre-transfer)
If chest drains are in situ, check they are functioning correctly
Do not clamp chest drains
Keep underwater seal drains below the level of the patient.
If they are on suction, consider if they need to be and if so, how you will maintain this during transfer?
Standard wall suction is not suitable for chest drains.
Assess the cardiovascular system including heart rate and rhythm, blood pressure and perfusion.
If there is evidence of hypovolaemia, correct with fluids. (A full patient travels better, see Physiological effects of transfer)
Control blood loss where possible; consider transfusion if Hb is less than 8g/dl.
Commence inotropes or vasopressors if appropriate.
Ensure you have adequate access.
A minimum of 2 large bore cannulas should be in situ and easily accessible.
At times it is necessary to transfer a patient with an intra-aortic balloon pump (IABP) in place. This requires careful consideration and liaison with the ambulance service (See Appendix C transferring the patient with an IABP).
Assess GCS, pupil size and reaction, look for any abnormal movement and signs of seizure activity and evidence of pan or agitation.
Consider the need for sedatives to control any agitation.
Agitated patients pose an injury risk both to themselves and others during transfer.
Control any seizures with anticonvulsants.
Consider the need to electively intubate the patient if unable to control seizures or manage agitation or if there is evidence of brain injury, encephalopathy or coma (see above guidelines for elective intubation pre-transfer)
Assess evidence of or potential for raised intracranial pressure.
If present transfer the patient with 10-15 degree head up tilt and maintain:
MAP >80mmHg
PaO2 >=13KPa
PaCO2 4.5-5KPa.
(Appendix D: Transferring the Neuro Patient)
The cervical spine should be immobilised in patients with a suspected or known neck injury.
(Appendix E: Transferring the Spinal Patient)
• Biochemistry
Check blood glucose and treat if required (beware of administering treatment for hyperglycaemia if the patient will not be receiving any form of calories during transfer)
Check U and E's, FBC and clotting
Check ABG's
• Gastrointestinal
Consider the need for anti-emetics in awake patients to prevent sickness induced by movement.
Consider the need for a nasogastric tube in all patients: Intubated patients, unless contra indicated, should have a nasogastric/orogastric tube inserted pre-transfer.
• Renal
Consider the need for a urinary catheter. Most critical care patients will require one for haemodynamic monitoring.
Assess urine output and give fluid boluses or diuretics if required.
More specific guidance can be found in the Wessex Kidney Centre Transfer Policy and Check List V2
• Temperature
Check temperature and commence warming or cooling therapies if indicated.
Keep patients warm and well covered.
Attempt to complete all procedures prior to transfer to reduce risk of exposure.
• Skin/Pressure Areas
Assess all pressure areas including potential equipment associated damage
Assess any wounds and dress/redress if required
Clear effective communication and record keeping are an essential part of the transfer process. Communication begins at the point of referral and needs to be continued throughout all stages of the transfer process. To ensure that communication is effective information needs to be concise and relevant and needs to be interpreted correctly.
Many different methods of communication may be used throughout the transfer process but most communication that takes place will be via the telephone and so it is useful to use a systematic approach such as:
S - Situation B - Background A - Assessment R – Recommendations
Introduce yourself to the patient and check that you are speaking with the correct person.
Identify the patient you are calling about (who and where).
Discuss anything you need advice on.
Background information about the patient
Reason for admission
Relevant past medical history
Specific observations and vital sign values based on an ABCDE approach.
Any specifics that are required to resolve any problems.
Therapies that have already been instituted and the response made to such therapies.
Any infection control issues that may need to be considered.
State explicitly any actions that need to be carried out by the person you are calling/talking to. This is of relevance when transferring a patient to a specialist centre.
One of the most important telephone calls during the transfer process is the one to the receiving unit prior to departure; however, this is often forgotten in the pressure to get going.
It is also wise to take a mobile phone and telephone numbers of both the referring and receiving units as these may prove extremely valuable during any unexpected events.
Check the numbers on the transfer form to ensure they are up to date; you may also be transferring to Theatre/Cath Lab so you may need to obtain these numbers.
Aside from communication on the telephone, the next important method of communication is written records.
These are important from both a clinical and legal perspective, once a transfer has been completed; written notes are often the only record that will remain.
It is usually necessary to reproduce written notes for the receiving unit for inter hospital transfers as original copies are usually retained by the referring hospital.
Documentation of the transfer itself is something that is often neglected but is as important as all other documentation.
Forms for both inter and intra hospital transfers are available. Ensure that the patient (if able), along with relatives and significant others, is informed of the transfer, the destination, time and reason for transfer and this conversation is documented in the patient’s notes.
Patient confidentiality should be considered and maintained during all communication, be it verbal or written.
Documentation is a legal and permanent record of the transfer process.
Clear records of all stages must be maintained. Standardised documentation in the way of transfer checklists have been created to ensure that core data is documented, and vital components are remembered prior, during and at the end of a transfer.
It needs to be photocopied so a record can be retained by the transferring hospital.
If any incident occurs the Incident form should be completed, a copy emailed to your transfer Lead and a Datix form completed with “Critical Care Transfer” as an identifier to allow reliable data collection.
For Inter hospital transfers copies of all the patient’s clinical records will be required by the receiving hospital.
Copies of x-rays and scans may need to be transferred to disk or may be sent electronically, this should be discussed with radiography and the receiving hospital.
Forms for both inter and intra hospital transfers are available
Remember the 6 P's: Prior Planning and Preparation Prevents Poor Performance!
There should be a clear handover on arrival to the receiving hospitals medical and nursing team, who will then assume responsibility for the patient’s care.
It is usual for the patient to be transferred onto the receiving unit’s bed and equipment prior to a detailed handover to the receiving unit. The transferring team should therefore maintain some control during this process and ensure no interruption to vital treatment.
Handover should include a verbal and written account of the patient’s history, vital signs, therapy, significant clinical events at previous hospital and during transport, using the TVWACC ODN form.
X-rays, notes, patient property, and medications should be handed to the nursing staff. Consider the safe handover of controlled medications
Preparation and packaging both have the aim of ensuring patient transportation proceeds with minimum change in the level of care and no deterioration occurs in the patient’s condition on route. Prior to packaging, four key areas must be considered.
The Patient
The Equipment
The Personnel
The Documentation
Adequate preparation of the patient, the equipment, and the transfer personnel, together with attention to the details of packaging will ensure that the transportation phase has the best chance of being adverse free.
Some transfers require specific preparations; this includes MRI scans, according to your local Trust policies. (Appendix F Transferring the patient for an MRI scan)
To transfer your Critical Care patient, you will require a range of equipment such as a transfer bag, transport ventilator, monitor, and syringe pumps.
It is important to remain as self-sufficient as possible whilst on a transfer, so it is vital you are familiar with the kit, happy to troubleshoot and are fully aware of battery capacity.
ICS guidelines (2019) highlight the importance of equipment and the following recommendations have been made.
Equipment used for transfers should be dedicated solely for this purpose and should be checked prior to use on patient.
All equipment should always be kept on charge. It is vital to be aware of battery life and carry spares in case of power failure. Battery management should also be carried out as per manufacturer’s guidance to ensure the length of the battery life.
The airway kit should always be kept at hand.
As much kit as possible should always be mounted at or below the level of the patient for safety.
All equipment including transfer bags should be stowed securely, it may be necessary to use ambulance lockers to facilitate this. Any piece of equipment that is not properly secured has the potential to become a missile in the presence of vehicle acceleration or deceleration forces and should therefore be stacked against the forward bulkhead to limit movement in event of sudden deceleration.
Equipment should be secured below the level of the patient.
Monitors and pumps should be visible to the escorts without them having to leave their seats.
No equipment should be rested on top of the patient.
All equipment bags should be stowed in lockers or on the floor, against the forward bulkhead.
Stabilisation of the patient must have occurred, and the patient's condition must be optimal. An inadequate resuscitation or missed injury will result in instability during the transfer and have adverse outcomes. Again, using the ABCDE approach is useful at this point.
Find out which side of the ambulance you will load the patient as this will affect were you will attach equipment. Generally, patients are loaded onto the driver's side of the vehicle.
Ensure the patient...
is adequately protected from the elements they may need to be insulated including the head. They may require protection for eyes and ears depending on the mode of transport.
has adequate analgesia and consider the need for an antiemetic in awake patients.
is stable on the transfer equipment.
If possible, transfer the patient onto the transfer trolley and attach all the equipment before the ambulance crew arrives, this allows you to monitor them for a period, prior to departure, including doing an ABG.
Equipment should be plugged into mains power and piped oxygen for as long as possible prior to departure.
is packaged appropriately
This involves maintaining the safety and security of the patient, the staff, and the equipment
All lines and drains secured to the patient
The patient secured to the trolley
The trolley secured to the ambulance.
Consider the potential for pressure damage to the patient and ensure all lines and equipment are secured in a way which will not cause pressure.
Level 3 Critical Care transfers always require a minimum of 2 attending personnel.
ICS (2019) recommendations are one medic with appropriate training in intensive care medicine, anaesthesia or emergency medicine should be competent in resuscitation, airway management and ventilation.
The Second attendee is usually a nurse who should be appropriately qualified and experienced as well as having undertaken some form of formal transfer training.
Thinking about human factors, the transferring team should discuss and make plans for possible scenarios that could take place during the transfer and ensure that roles are delegated, and plans are put in place for such events. High visibility/warm clothing, a mobile telephone, contact numbers, money should always be carried in case of emergency. Prior to departure, attendees who have not been involved in the initial care of the patient should take the time to familiarise themselves with the patient’s history and treatment (ICS 2019)
It is important to be familiar with the contents of the transfer bag. Transfer bags are often kept sealed to reduce the need for checking the contents. You should ensure all the seals are intact prior to transfer and that you are able to break the seals if you require access to the contents (you may need to carry a pair of scissors).
Portable Mechanical Ventilators should have, as a minimum:
Disconnection and high pressure alarms
The ability to supply PEEP, variable Fi02, I:E ratio, respiratory rate, and tidal volume.
The ability to provide pressure-controlled ventilation, pressure support and CPAP is desirable (ICS 2019).
Non invasive ventilation machines, unless specifically designed for interhospital transfers should not be used.
Portable monitors should have a clear illuminated display and be capable of monitoring ECG, oxygen saturations, non-invasive blood pressure, two invasive pressures, capnography, and temperature.
Alarms should be visible as well as audible (ICS 2019).
The minimum standard for monitoring laid out in the ICS 2019 guidelines is:
Continuous cardiac rhythm (ECG) monitoring
Non-invasive blood pressure (NIBP is sensitive to motion artefact and unreliable in moving vehicles. It also places a significant drain on the monitor battery therefore invasive monitoring should normally be used.)
Oxygen saturation
End tidal carbon dioxide (in ventilated patients)
Temperature
Although suction is available in most ambulances and CT / MRI areas portable suction may prove vital along corridors and in lifts. It is therefore important to check it is working prior to departure and that all consumables are present.
Drugs Infusions should be rationalised, and only essential infusions and fluids continued.
The amount of drug required for the duration of the transfer should be calculated and appropriate amounts drawn up and taken.
A plan should be made for failure of pumps during transfer.
Ensure you calculate for any delays in transfer such as traffic or patient deterioration. Better to take more than not have enough to maintain patient stability and comfort.
One of the most important considerations for the transfer team is the accurate calculation of oxygen supply required for the transfer. If going on a ‘inter’ hospital transfer then ambulances have an oxygen supply which should always be utilised, ensure you check with the crew what oxygen they carry and ask them to bring a portable cylinder up to the unit for the transfer to the vehicle.
Taking an oxygen cylinder from the unit may cause problems should the ambulance be unable to return you to your unit after the transfer.
On Intra hospital transfers, wherever possible you should utilise wall oxygen especially if the procedure or scan is going to take a prolonged time.
Patient’s current minute volume (MV) = tidal volume x respiratory rate
Transfer time = Journey time + 15 minutes loading + 20 Minutes unloading
Assume the patient will require 100% oxygen for the duration of the transfer
2 x (Minute Volume + Ventilator consumption) x FiO2 x Journey Time (minutes)
Double if you want to be very safe
Cylinder Capacities: D = 340L, C/D = 460L, E = 680L, F = 1360L, HX = 2300L, G = 3400L, ZX= 3040
Most frontline ambulances carry 2 HX cylinders
Critically ill patients typically have limited physiological reserve and as such have limited ability to withstand the physiological stresses associated with transfer (Baker and Whiteley 2013).
Acceleration/deceleration the physiological effects of acceleration and deceleration result from the displacement of solid organs and blood and depend on the rate, magnitude, and direction of acceleration / deceleration.
Newton’s third law states for every action there is an equal and opposite reaction. In simple terms what this means for transferring patients is:
If you accelerate towards the patient’s head blood will 'pool' in the feet resulting in:
Reduced cardiac preload
Decreased cardiac output
Decreased blood pressure.
Baroreceptor and vasoconstrictor reflexes present in health may be limited or absent in the presence of critical illness and the drug therapy that often accompanies its treatment.
This may be further confounded by hypovolaemia and positive pressure ventilation resulting in a profoundly hypotensive patient hence generally speaking well-filled patients tolerate transfer better.
If you decelerate towards the patient’s head (braking), blood from the lower body will move towards the head and thorax resulting in an increased pre-load.
In health this would be compensated for by an increase in heart contraction and rate. In critical illness however where these compensatory mechanisms may be impaired or absent this fluid shift can result in dysrhythmias, pulmonary oedema, and even cardiac arrest.
Deceleration is often greater in magnitude than acceleration as most vehicles have greater braking capability than acceleration meaning the magnitude of this type of force can be greater.
Avoiding heavy breaking and a head up tilt during transfer will reduce the effects of these forces.
It is worth note that gastric contents will also move towards the thorax and head under deceleration forces. An NG tube that can either be aspirated or left on free drainage will serve to help prevent complications arising from gastro-oesophageal reflux during transfer.
Baker and Whiteley (2013) highlight the effects of transfer on the respiratory system stating physical movement of patients with respiratory failure can precipitate or exacerbate bronchospasm particularly in patients with reactive airways and identifying gravitational forces can cause changes to distribution of blood in the lungs potentially forcing blood away from well-ventilated areas and causing V/Q mismatch leading to hypoxia.
Acceleration and deceleration forces have effects on blood supply to the brain which can result in raised intracranial pressure, loss of consciousness and seizures.
In addition to acceleration and deceleration the patient may experience significant lateral forces during transfer especially during cornering at speed, this must be considered when approaching the transfer of a patient with a spinal or suspected spinal injury.
Noise and vibration combined with pain and anxiety can lead to a physiological stress response in patients during transfer. This may lead to increased heart rate, myocardial contractility and vasoconstriction due to increased neural sympathetic activity. This combined with the endocrine response to physiological stress can result in increased myocardial oxygen demand, impaired ventricular function, heart failure, impaired renal function fluid retention and metabolic disturbance including hyperglycaemia.
Some aspects of the physiological stress response may prove beneficial in countering some of the haemodynamic consequences of transfer, however, exaggerated responses may be harmful.
Adequate stabilisation and optimisation prior to transfer with adequate analgesia and sedation can help reduce the stress response (Baker and Whiteley 2013).
Critically ill patients have a reduced ability to regulate their temperature. The critical care environment is temperature and humidity controlled to minimise the impact of the environment on patients.
When moved outside of this environment patients are exposed to changes in environmental temperature and therefore hypothermia.
Significant hypothermia is associated with depression in cardiovascular and respiratory function, reduced consciousness and metabolic disturbance including coagulopathy.
All patients should therefore be appropriately insulated and have their temperature monitored during transfer (Baker and Whiteley 2013).
There are different modes of transport for critical care transfer and there are several key factors that must be taken into consideration which are; nature of the illness, urgency of transfer, availability of transport and mobilisation times, geography, weather conditions and cost.
Road transport is relatively low cost, has rapid mobilisation time, is less limited by adverse weather, causes less physiological disturbance and allows for easier patient monitoring. Staff are also more familiar with this environment.
Air transport may be considered for longer journeys, where road access is difficult, or when for other reasons it may be quicker. Helicopters and fixed wing air frames differ, and each come with their own set of issues such as cramped environment, noise, vibration, altitude, need for road transfers to and from airheads, need for staff training and costs.
Acceleration and deceleration can cause adverse effects to patient and equipment often need to be made airworthy. It is also important that staff are competent to fly with patients. The ICS guidelines (2019) recommend staff without appropriate training should not undertake aeromedical transfers.
Minimum requirements include safety training, evacuation procedures for the aircraft and basic on-board communication skills. More advanced training in aeromedical transfer is however desirable.
Aeromedical considerations are detailed in Appendix G as a guide for those preparing a patient for air transfer.
Those critical care patients that need to be transferred for more specialised treatment for example head injuries that require invasive surgery will need to be transferred with greater urgency and priority than the repatriation of a stable critically ill patient. The following response level definitions have been included to provide clear explanation and guidance to help you select the appropriate response to meet the clinical needs of the patient.
Accidents causing injury to the occupants of road ambulances are relatively rare.
The prime concern during transport must be the safety of all those involved in the transfer together with that of the road users and pedestrians and careful judgement needs to be placed on the speed of travel.
Patients should be secured with a 5-point harness/straps.
Warming/insulating blankets should be used.
All lines should be safely secured, visible / accessible.
All equipment should be adequately stowed.
All pumps must be secured to the trolley.
Gas cylinders must always be held in secure housings.
Although accidents causing severe injury or death when transferring patients are rare, it is advised that all staff who are involved in transporting patients ensure they have adequate financial arrangements in place for themselves and their dependents. It is important to check the policy of the hospital or organisation that you work for.
In most transfers high speed is not required.
Blue lights and sirens can be used to aid progress through areas of high traffic density such as junctions without requiring the ambulance to be driven at high speed.
This approach delivers a smooth journey with the minimum delay (ICS 2019).
Stop if a critical event occurs
Staff should always remain seated and wear seat belts.
Adequately resuscitated and stabilised patients should not normally require any significant changes to treatment during transfer. If, however, unforeseen clinical emergencies do arise, and the patient requires intervention this should not be attempted in a moving ambulance and the vehicle should be stopped appropriately in a safe place (ICS 2019).
You must ask the ambulance crew to stop the vehicle to enable you to stabilise the patient.
The driver can only stop when it is safe to do so; this may not be immediately.
Reflective jackets must be taken for all transfer personnel on out-of-hospital transfers. If the transfer vehicle breaks down and you are outside of the vehicle you must be clearly visible to all other traffic.