FAQ

🛠️ Maintenance & Troubleshooting

Q: My HVAC system isn't turning on. What should I check first?

A: Before calling a technician, check these three things:
1. The Thermostat: Ensure it has fresh batteries and is set to "Cool" or "Heat" with the temperature set 3–5 degrees past the current room temp.
2. The Breaker: Check your electrical panel for a tripped breaker.
3. The Air Filter: A completely clogged filter can cause the system to shut down as a safety precaution.

Q: Why is my AC unit frozen or covered in ice?

A: This is usually caused by restricted airflow (dirty filters or blocked vents) or low refrigerant levels. Turn the system off immediately to let it thaw, and do not run it while frozen, as this can damage the compressor.

Q: How often should I change my air filters?

A: * Standard 1" Filters: Every 1–3 months.
- Pet owners/Allergy sufferers: Every 30 days.
- High-efficiency 4" Media Filters: Every 6–9 months.

Q: What are the new 2026 HVAC Refrigerant Standards?

A: As of January 1, 2026, all new residential systems must use "Low-GWP" (Global Warming Potential) refrigerants like R-454B or R-32. These are more environmentally friendly. If you have an older system using R-410A, you can still get it repaired, but expect refrigerant costs to rise as supplies decrease.

Q: Are there tax credits for upgrading my HVAC system?

A: Yes! Under the current federal guidelines, homeowners can claim a tax credit of up to $2,000 per year for high-efficiency heat pumps and up to $600 for high-efficiency central AC or furnaces.

Q: How much does a new HVAC system cost in Colorado Springs?

A: Costs vary based on the size of your home, but a full system replacement typically ranges from $8,000 to $16,000. Factors like high-altitude modifications and ductwork repairs will influence the final price.

Q: How can I reduce dust and allergens in my home?

A: Standard filters only protect the equipment. To protect your family, consider a Whole-Home Air Purifier (like an I-Wave or Reme Halo) or upgrading to a MERV 11 or 13 filter, which captures microscopic smoke and pollen particles.

Q: Why is the upstairs of my house so much hotter than the downstairs?

A: Heat naturally rises, but this "split-level" issue is often caused by poor attic insulation or an unbalanced duct system. We often recommend Zoning Systems or Smart Vents to redirect air where it's needed most.

Q: Do I really need a Whole-Home Humidifier?

A: In Colorado's dry climate, humidity often drops below 15%. This causes dry skin, static shocks, and can even damage wood floors. A whole-home humidifier keeps your home at a comfortable 35-45% humidity automatically.

Q: Can I install a Smart Thermostat (Nest/Ecobee) myself?

A: If your home has a "C-Wire" (common wire), it is a simple DIY job. However, many older Colorado Springs homes lack this wire. If you don't see a blue wire behind your current thermostat, you’ll need a professional to install a power kit or new wiring.

Q: What is a "Variable Speed" blower motor?

A: Unlike traditional motors that are either "On" or "Off," variable speed motors adjust their speed precisely. This leads to quieter operation, better humidity control, and significantly lower electricity bills.

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