Privacy Policy
Privacy Policy
The Mobile App is provided by Shri S B Nyamagouda Souharda Pattina Sahakari Sangha Ni. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application. By accessing or using our services, you acknowledge that you have read, understood, and agreed to the collection and use of your information as described in this Privacy Policy.
Personal Data refers to any information that can identify an individual, either directly or indirectly. This may include, but is not limited to:
Mobile number
Name
Email address
Telephone number
Other information provided during registration
Profile Photo/Image refers to the image you choose to upload for your profile. With your permission, we collect and securely store your profile photo to personalize your account and improve your user experience.
Anonymous Information refers to information that cannot reasonably identify an individual. This may include browser details, IP address, device information, usage statistics, demographic information, and aggregated or de-identified data.
Location Information refers to your device's geographical location collected through location services when you use features that require location access.
We are committed to protecting your personal and sensitive information by implementing industry-standard security measures.
All personal and sensitive data is transmitted securely using encrypted communication protocols such as HTTPS.
Login PINs and Transaction PINs are securely generated and stored in encrypted form for authentication and authorization.
Sensitive information, including customer names, account numbers, and other confidential data, is never unnecessarily exposed. Personalized information is generated dynamically and displayed only to the authenticated user.
We use your personal information for the following purposes:
To provide and maintain the services requested by you.
To authenticate your identity and provide secure access to your account.
To personalize your experience within the application.
To manage your profile photo or profile image.
To improve our products and services.
To send important notifications, service updates, and product-related communications.
To comply with applicable legal and regulatory requirements.
We retain your personal information only for as long as necessary to:
Provide banking and account-related services.
Resolve customer queries and complaints.
Meet legal, regulatory, and compliance obligations.
Prevent fraud and financial crimes.
Establish, exercise, or defend legal claims.
Once your information is no longer required, we securely delete, destroy, or anonymize it in accordance with applicable laws and our data retention policies.
Our Mobile App may integrate with third-party service providers, including but not limited to:
Payment gateways
Authentication services
App deployment platforms
Analytics providers
Notification services
By using our App, you acknowledge that:
Third-party services operate under their own privacy policies and terms of service.
We do not own or control these third-party services.
We are not responsible for the privacy practices, security, or performance of third-party providers.
Any information shared with third-party services is governed by their respective policies.
We reserve the right to add, modify, or remove third-party services at any time without prior notice.
The application may request the following permissions to provide essential banking services.
Used to detect nearby bank ATMs and provide location-based services.
Required to connect securely to our servers, verify connectivity, and enable online banking functionality.
Used to scan QR codes for payments and other banking-related services.
Allows users to download, save, and access PDF account statements on their device.
Used to deliver:
Transaction alerts
Security notifications
App update notifications
Important service announcements
Promotional messages (where applicable)
Users may manage notification preferences through their device settings.
Users can register using their mobile number to retrieve accounts associated with that number.
During registration, we may collect information necessary to verify your identity in accordance with banking regulations. Secure authentication mechanisms are used to protect access to your account.
The Mobile App enables various financial services, including:
Fund transfers
Mobile recharges
Bill payments
Insurance premium payments
Other banking transactions
To complete these services securely, users may be required to provide banking credentials and authentication information. All financial transactions are protected using industry-standard security protocols.
The App uses Firebase services to send users important notifications, including application update alerts.
Firebase processes this information securely in accordance with Google's privacy and security standards.
Protecting your information is our highest priority.
We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, disclosure, modification, or destruction.
All communication between the application and our servers is encrypted using industry-standard security protocols.
Sensitive information such as customer names, account numbers, and personal details is not unnecessarily exposed. Users only view information that is securely generated and specific to their own authenticated accounts.
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age. If we become aware that such information has been collected, we will promptly delete it.
Parents or guardians who believe that a child has provided personal information may contact us so that appropriate action can be taken.
We may update this Privacy Policy from time to time.
Whenever changes are made, the revised version will be published within the Mobile App or through other appropriate communication channels. We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.
Continued use of the Mobile App after any updates constitutes acceptance of the revised Privacy Policy.
By accessing or using this Mobile App, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please discontinue use of the application.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: shrisbnyamagoudasouharda@gmail.com