Privacy Policy

Last Updated: Aug 30 2024 

1. Introduction

Welcome to Shree Durga Agency ("we," "our," "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, which facilitates the distribution of packed food and bakery items. By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you register and use our app, we collect personal details such as your mobile number, email address, and name. This information is necessary for account creation and communication purposes.

• Order Details: Information related to the orders placed or received, including product details and delivery addresses.

• Usage Data: We may collect information on how you interact with our app, including IP addresses, device information, and log data.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Account Management: To create and manage your account, and provide you with customer support.

• Order Processing: To process and manage orders, including delivery and customer communication.

• Improvement: To improve our app and services based on usage data and feedback.

• Marketing: To send you promotional materials, if you have opted in to receive them.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing or order fulfilment.

• For Legal Reasons: We may disclose your information if required by law or to respond to legal processes or to protect our rights and property.

• Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

• Access and Update: You can access and update your personal information by logging into your account.

• Opt-Out: You can opt-out of receiving promotional communications by following the instructions in those messages or contacting us directly.

7. Children's Privacy

Our app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app and updating the effective date. Your continued use of the app after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Shree Durga Agency
shreedurgaagency97@gmail.com
+919773221703