PRIVACY POLICY


Last Updated: June 12, 2026


INTRODUCTION


Should I ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Should I mobile application (the "App").


Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the App.


IMPORTANT: AI DATA SHARING AND CONSENT


This app uses artificial intelligence (AI) services provided by OpenAI to answer your questions. Before you can use the app, you will be asked to consent to sharing your data with OpenAI.


What Data We Share with OpenAI:

- Your question text (the questions you ask)

- Your occupation (e.g., "Student", "Working Professional")

- Your goal (e.g., "Career growth", "Learn skills")


What We DO NOT Share with OpenAI:

- Your email address

- Your name

- Your user ID

- Device information

- Location data


Why We Share This Data:

The AI needs your questions to generate answers, and your occupation and goal help personalize the responses to your specific situation.


Your Consent:

Before you can ask your first question, you will see an AI Data Consent Screen that explains this data sharing. You must explicitly agree to this data sharing to use the app. If you do not consent, you cannot use the app's core functionality.


OpenAI's Use of Data:

OpenAI may use anonymized versions of questions to improve their AI models. Please review OpenAI's Privacy Policy at https://openai.com/privacy for more information about how they handle data.


1. INFORMATION WE COLLECT


We collect several types of information from and about users of our App:


1.1 INFORMATION YOU PROVIDE DIRECTLY


Account Information:

- Email address (from Google or Apple sign-in)

- Name (from Google or Apple sign-in)

- User ID (generated by Firebase Authentication)


Profile Information (Collected During Onboarding):

- Occupation (e.g., "Student", "Working Professional")

- Personal goals (e.g., "Career growth", "Learn skills")


User-Generated Content:

- Questions you submit to the AI

- Conversation history

- Question timestamps


1.2 AUTOMATICALLY COLLECTED INFORMATION


Authentication Data:

- Firebase User ID (UID)

- Authentication tokens (JWT)

- Sign-in method (Google or Apple)

- Sign-in timestamps


Usage Data:

- Number of questions asked

- Question submission timestamps

- App usage patterns

- Feature interaction data


Subscription Data:

- Subscription status (Free or Pro)

- Purchase history

- Entitlement information

- Subscription renewal dates

- RevenueCat customer ID


Device Information:

- Device type (iOS or Android)

- Operating system version

- App version

- Device language settings


Technical Data:

- IP address (server logs)

- API request logs

- Error logs and crash reports


1.3 INFORMATION WE DO NOT COLLECT


We do NOT collect:

- Precise geolocation data

- Camera or photo library access

- Microphone or audio recordings

- Contacts or address book

- Health or fitness data

- Financial information (credit cards are processed by Apple/Google)

- Browsing history

- Social media activity outside the App


2. HOW WE COLLECT INFORMATION


2.1 Direct Collection

- Information you provide during account creation

- Information you provide during onboarding

- Questions you submit through the chat interface

- Subscription choices you make


2.2 Automatic Collection

- Firebase Authentication automatically collects authentication data

- Our backend API (https://should-i.onrender.com) logs requests

- RevenueCat automatically tracks subscription status

- The App stores local data using SharedPreferences


2.3 Third-Party Collection

- Google Sign-In: Collects authentication data

- Apple Sign-In: Collects authentication data

- RevenueCat: Collects purchase and subscription data

- Firebase: Collects authentication and user management data


3. HOW WE USE YOUR INFORMATION


We use the information we collect for the following purposes:


3.1 Core Service Delivery

- Authenticate your identity

- Create and manage your account

- Process your questions through AI systems

- Generate personalized AI responses based on your profile

- Store and retrieve your conversation history

- Sync your data across devices


3.2 Subscription Management

- Process subscription purchases

- Manage subscription status (Free vs Pro)

- Enforce usage limits for free tier users

- Provide access to premium features

- Process refunds and cancellations


3.3 Service Improvement

- Analyze usage patterns to improve the App

- Identify and fix bugs and errors

- Develop new features

- Improve AI response quality

- Optimize app performance


3.4 Communication

- Send service-related notifications

- Respond to your support requests

- Notify you of changes to Terms or Privacy Policy

- Send subscription renewal reminders


3.5 Legal and Security

- Comply with legal obligations

- Enforce our Terms of Service

- Protect against fraud and abuse

- Investigate security incidents

- Respond to law enforcement requests


4. HOW WE SHARE YOUR INFORMATION


4.1 Third-Party Service Providers


We share your information with the following third-party services:


Firebase (Google LLC):

- Purpose: Authentication and user management

- Data Shared: Email, name, UID, authentication tokens

- Privacy Policy: https://firebase.google.com/support/privacy


OpenAI (IMPORTANT - AI Service Provider):

- Purpose: Processing your questions and generating AI-powered answers

- Data Shared: Your question text, occupation, and goal (for personalization)

- Data NOT Shared: Email, name, user ID, device information, or location

- Important Notes:

  * OpenAI may use anonymized data to improve their AI models

  * Questions may be stored by OpenAI according to their data retention policies

  * You consent to this data sharing when you agree to our AI Data Consent Screen

  * Do not include sensitive personal information in your questions

- Privacy Policy: https://openai.com/privacy

- Data Processing Agreement: OpenAI processes data in accordance with their privacy policy


RevenueCat:

- Purpose: Subscription and payment management

- Data Shared: User ID, subscription status, purchase data

- Privacy Policy: https://www.revenuecat.com/privacy


Apple App Store:

- Purpose: In-app purchase processing (iOS)

- Data Shared: Purchase transactions, subscription status

- Privacy Policy: https://www.apple.com/legal/privacy/


Google Play Store:

- Purpose: In-app purchase processing (Android)

- Data Shared: Purchase transactions, subscription status

- Privacy Policy: https://policies.google.com/privacy


Backend Hosting (Render.com):

- Purpose: Hosting our API and database

- Data Shared: All user data stored on our servers

- Privacy Policy: https://render.com/privacy


4.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice in the App of any such change in ownership.


4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

- Court orders or subpoenas

- Law enforcement requests

- Legal processes

- Protection of our rights, property, or safety

- Protection of users or the public


4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.


4.5 What We Do NOT Share

We do NOT:

- Sell your personal information to third parties

- Share your questions or conversations with other users

- Use your data for third-party advertising

- Share your data with data brokers


5. DATA STORAGE AND SECURITY


5.1 Where We Store Data


Cloud Storage:

- Backend API: Hosted on Render.com (https://should-i.onrender.com)

- Database: Managed database service (location: United States)

- Firebase: Google Cloud Platform (multi-region)

- RevenueCat: Cloud-based subscription management


Local Device Storage:

- Authentication tokens (encrypted in SharedPreferences)

- Subscription skip status

- Pro user status cache

- No sensitive data stored locally


5.2 How Long We Store Data


Active Accounts:

- Account data: Retained while your account is active

- Conversation history: Retained indefinitely while account is active

- Authentication tokens: Valid until logout or expiration


Deleted Accounts:

- Personal data: Permanently deleted within 30 days

- Anonymized analytics: May be retained for service improvement

- Legal records: Retained as required by law


Subscription Data:

- Active subscriptions: Retained while subscription is active

- Cancelled subscriptions: Retained for 1 year for accounting purposes

- Purchase receipts: Retained as required by tax law


5.3 Security Measures


We implement industry-standard security measures:


Technical Safeguards:

- HTTPS/TLS encryption for all data in transit

- Encrypted storage for sensitive data

- JWT tokens for API authentication

- Firebase Authentication security

- Regular security audits


Access Controls:

- Role-based access control for our systems

- Multi-factor authentication for admin access

- Limited employee access to user data

- Logging and monitoring of data access


Operational Safeguards:

- Regular security updates and patches

- Incident response procedures

- Data backup and recovery systems

- Third-party security assessments


5.4 Data Breach Notification

In the event of a data breach that affects your personal information, we will:

- Notify you within 72 hours of discovering the breach

- Describe the nature of the breach

- Explain the potential consequences

- Detail the measures we are taking to address the breach

- Provide recommendations for protecting your information


6. YOUR RIGHTS AND CHOICES


6.1 AI Data Sharing Consent

You have the right to:

- Review what data is shared with OpenAI (see "IMPORTANT: AI DATA SHARING AND CONSENT" section above)

- Understand how OpenAI uses your data (see OpenAI's Privacy Policy)

- Withdraw consent by deleting your account (this will stop all data sharing with AI services)


Important: Because AI processing is the core functionality of this app, you cannot use the app without consenting to AI data sharing. If you wish to withdraw consent, you must delete your account.


6.2 Access and Portability

You have the right to:

- Access your personal information

- Request a copy of your data in a portable format

- Review your conversation history in the App


To exercise these rights, contact us at support@shouldi.app.


6.3 Correction and Update

You can:

- Update your profile information (currently requires account deletion and re-creation)

- Correct inaccurate information by contacting us


6.4 Deletion

You have the right to delete your account and data:

- Use the "Delete Account" feature in the App (Profile > Delete Account)

- All personal data will be permanently deleted within 30 days

- Anonymized data may be retained for analytics

- Subscription records may be retained for legal/accounting purposes


6.5 Opt-Out Rights


Email Communications:

- You can opt out of promotional emails (we send very few)

- You cannot opt out of service-related emails (e.g., security alerts)


Data Processing:

- You can stop data collection by deleting your account

- You cannot use the App without providing required data

- You cannot use the App without consenting to AI data sharing (core functionality)


6.6 Do Not Track

Our App does not respond to Do Not Track (DNT) signals because we do not track users across third-party websites.


6.7 California Privacy Rights (CCPA)


If you are a California resident, you have additional rights:

- Right to know what personal information is collected

- Right to know if personal information is sold or disclosed

- Right to opt-out of the sale of personal information (we do not sell data)

- Right to deletion of personal information

- Right to non-discrimination for exercising your rights


To exercise these rights, contact us at support@shouldi.app.


6.8 European Privacy Rights (GDPR)


If you are in the European Economic Area (EEA), you have additional rights:

- Right to access your personal data

- Right to rectification of inaccurate data

- Right to erasure ("right to be forgotten")

- Right to restrict processing

- Right to data portability

- Right to object to processing

- Right to withdraw consent

- Right to lodge a complaint with a supervisory authority


Legal basis for processing:

- Contract performance: To provide the App services

- Consent: For AI data sharing (mandatory), optional features, and communications

- Legitimate interests: For service improvement and security


Note: AI data sharing consent is required to use the app's core functionality. You provide this consent through the AI Data Consent Screen before using the app.


To exercise these rights, contact us at support@shouldi.app.


7. CHILDREN'S PRIVACY


The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.


If we discover that a child under 13 has provided us with personal information:

- We will delete the information immediately

- We will terminate the account

- We will notify the parent/guardian if possible


If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@shouldi.app.


For users between 13 and 18:

- Parental consent is recommended

- Parents should review this Privacy Policy

- Parents can request account deletion at any time


8. INTERNATIONAL DATA TRANSFERS


Our services are operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States.


The United States may not have the same data protection laws as your country. By using the App, you consent to the transfer of your information to the United States.


For EEA users:

- We rely on standard contractual clauses for data transfers

- We implement appropriate safeguards for international transfers

- You have the right to obtain information about transfer safeguards


9. COOKIES AND TRACKING TECHNOLOGIES


9.1 What We Use

The App uses minimal tracking technologies:


Local Storage (SharedPreferences):

- Authentication tokens

- Subscription preferences

- App settings


We do NOT use:

- Cookies (mobile app, not web)

- Third-party tracking pixels

- Advertising identifiers

- Cross-app tracking


9.2 Third-Party Tracking

Third-party services may use their own tracking:

- Firebase Analytics (can be disabled)

- RevenueCat analytics

- Crash reporting tools


10. THIRD-PARTY LINKS


The App may contain links to third-party websites or services (e.g., Privacy Policy link). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.


11. CHANGES TO THIS PRIVACY POLICY


We may update this Privacy Policy from time to time. We will notify you of material changes by:

- Posting the updated policy in the App

- Sending an email notification

- Displaying an in-app notification


The "Last Updated" date at the top indicates when changes were last made.


Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.


12. DATA RETENTION SUMMARY



13. YOUR CALIFORNIA PRIVACY RIGHTS (SHINE THE LIGHT)


California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for direct marketing purposes.


We do not share personal information with third parties for their direct marketing purposes.




By using the App, you consent to:

- The collection and use of information as described in this Privacy Policy

- The sharing of information with third-party service providers (including OpenAI)

- The use of your questions for AI processing and service improvement


IMPORTANT - AI Data Sharing Consent:

Before you can use the app, you will be presented with an AI Data Consent Screen that specifically asks for your consent to share your questions, occupation, and goal with OpenAI for AI processing. You must explicitly agree to this by checking a consent box and tapping "I Agree - Continue to App". This consent is mandatory to use the app's core functionality.


Withdrawing Consent:

You can withdraw consent at any time by deleting your account through the "Delete Account" feature in the Profile section. This will permanently delete all your data and stop all data sharing with third-party services, including OpenAI.


14. ACKNOWLEDGMENT


BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO ITS TERMS.



Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: ayushdomadiya45@gmail.com