Privacy Policy

At Shoshannah’s Natural Haircare, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, contact us, or use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or schedule an appointment, we may collect:

• Full Name

• Email Address

• Phone Number

• Appointment Details

• Any information you voluntarily provide in messages or appointment requests

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Visit

• Referring Website

This information helps us improve our website and provide a better user experience.

How We Use Your Information

We may use your information to:

• Schedule and manage appointments

• Respond to inquiries

• Provide customer support

• Improve our website and services

• Send appointment confirmations or reminders

• Maintain business records

• Protect against fraudulent or unauthorized activity

• Comply with applicable legal obligations

Online Appointment Booking

Our website may use a third-party appointment scheduling platform to allow clients to book services online. Information you provide during the booking process is used solely for scheduling appointments and providing salon services.

Please note that any information submitted through the booking platform is also subject to that provider's privacy practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Enhance your browsing experience

Most web browsers allow you to control or disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services to operate our business, including:

• Online appointment scheduling

• Website hosting

• Email communication

• Website analytics

• Maps and location services

These providers receive only the information necessary to perform their services and are expected to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services

• Maintain appointment records

• Meet legal and business obligations

• Resolve disputes

• Enforce our policies

When information is no longer required, it is securely deleted or anonymized whenever practical.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Your Privacy Rights

In Short: Depending on where you live, you may have certain rights regarding your personal information.

You may request to access, correct, update, or delete the personal information we have collected about you by contacting us using the information provided in the Contact Us section below. We will respond to your request in accordance with applicable laws.

If you are a resident of certain U.S. states, including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, or other states with applicable privacy laws, you may have additional rights regarding your personal information. These rights may include:

• The right to know what personal information we collect and how it is used.

• The right to request access to your personal information.

• The right to request correction of inaccurate personal information.

• The right to request deletion of your personal information, subject to certain legal exceptions.

• The right to opt out of certain types of data processing where required by law.

• The right not to be discriminated against for exercising your privacy rights.

If you wish to exercise any of these rights, please contact us using the contact information provided in this Privacy Policy.

For more information about privacy laws in the United States, you may visit:

• National Conference of State Legislatures (NCSL): https://www.ncsl.org/technology-and-communication/state-laws-related-to-digital-privacy

• California Consumer Privacy Act (CCPA): https://oag.ca.gov/privacy/ccpa

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), you may also have additional rights under applicable data protection laws, including the right to lodge a complaint with your local data protection authority.

External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Shoshannah’s Natural Haircare

Email: shoshannahsummers1918@gmail.com

Phone: (718) 515-0060

Appointment Booking: https://app.acuityscheduling.com/schedule/ac989cd3