Shore Excursions International – Sustainability Policy 

Our Commitment to Sustainability

At Shore Excursions International & CTG Margarita SAS, we base our operations on a comprehensive Sustainability Policy structured around ten principles. These principles guide our decisions, our partnerships, and our responsibility to the environment, our community, and our guests.

1. Introduction & Commitment

We are committed to ensuring tourism creates positive environmental, social, and economic impacts. Our policy aligns with Travelife criteria and the UN Sustainable Development Goals, integrating sustainability into planning, training, and supplier relations.

2. Sustainability Management & Legal Compliance

We comply with all applicable laws and operate under an internal sustainability management system. Our Sustainability Coordinator monitors progress through regular reviews, ensuring adherence to ethical, environmental, and labor standards.

3. Human Rights & Social Responsibility

We uphold human rights by providing fair, safe, and respectful working conditions. Discrimination, exploitation, and child labor are strictly prohibited. All staff work under formal agreements and receive training on ethical and inclusive practices.

4. Environmental Practices

We implement measures to reduce environmental impact, including the use of electric vehicles, minimizing paper through digital operations, promoting recycling, and enforcing energy and water conservation procedures among our personnel and partners.

5. Responsible Use of Disposable & Consumer Goods

We work to minimize single-use products, favoring reusable or sustainable alternatives. We collaborate with suppliers to reduce packaging and prioritize recycled or certified materials whenever possible.

6. Community Engagement & Economic Contribution

We foster strong partnerships with local communities, ensuring tourism revenue benefits residents. We support cultural preservation, employ and train local staff, and promote community-based tourism projects such as our collaboration with La Boquilla fishermen.

7. Guest Education & Awareness

We promote responsible travel by incorporating environmental and cultural briefings at the start of every tour. Guides provide information on biodiversity, heritage protection, respectful behavior, and sustainable choices.

8. Customer Communication & Protection

We ensure transparent, ethical, and accurate communication with guests. Marketing materials avoid misleading claims, and we protect guest privacy by limiting data collection. Feedback is actively used to improve sustainability performance.

9. Health, Safety & Accessibility

We prioritize the well-being of guests and employees by maintaining safety-certified vehicles, ensuring access to first-aid support, and continuously improving accessibility for travelers with reduced mobility.

10. Monitoring, Evaluation & Certification

We perform regular internal audits and staff training to track progress and improve practices. Our Sustainability Policy is reviewed annually, and we are committed to achieving Travelife Certified status by 2026.