If you use the Shop Your Way Mastercard®, managing your account online is quick and convenient. This guide explains how to pay your bill, set up automatic payments, create an online profile, and reach customer service. You’ll also find the correct links and payment address to help you handle everything smoothly.
You can easily make your monthly payment through the official Citi Retail Services portal.
Use this secure link to access your account:
Shop Your Way Mastercard Login
Make a one-time payment
View recent transactions
Download billing statements
Update your contact information
Schedule or manage automatic payments
Log in to your online account.
Click Payments from the menu.
Select Make a Payment.
Enter payment amount and bank details.
Confirm and submit the payment.
Setting up AutoPay ensures your card bill is paid automatically every month.
Log in to your Account Online.
Go to AutoPay Settings.
Choose your payment option:
Minimum due
Full statement balance
Custom amount
Add or select a bank account.
Save your AutoPay setup.
If you're a new user:
Visit the Citi Retail Services website.
Click Register or Create Account.
Enter your card number, name, and verification details.
Create your login ID and password.
Verify your email.
If you face issues with your card, payment, login, or account settings, contact customer care using the phone number on the back of your card.
They can help you with:
Lost or stolen cards
Disputed charges
Account updates
Payment problems
Email or address changes
Log in → Go to Billing → Select Pay My Bill → Enter the payment amount → Submit.
Yes, you can choose any date before your due date using the Schedule Payment option.
Yes, the Citi portal uses secure encryption to protect your information.
Enable AutoPay in your account settings and choose a payment amount.
Always log in from the official website
Set reminders for payment due dates
Enable paperless statements for faster notifications
Keep your profile updated with correct email and phone number
Use AutoPay to avoid late fees