Effective Date: 07 April 2026

Shokher Pet (“we”, “our”, or “app”) is developed by Bongshi IT Solution Team to provide information and guidance on pet care. Your privacy is important to us. This policy explains how we collect, use, and protect information when you use our app.

1. Disclaimer

The content in this app is for educational and informational purposes only. It is not a substitute for professional veterinary advice, diagnosis, or treatment. Always consult a qualified veterinarian regarding any health concerns for your pet.

 2. Information We Collect

Personal Information:

We do not directly collect personal information such as your name, email, or phone number.

Device Information:

We use third-party services like Google AdMob and Firebase Analytics to display ads and analyze app performance. These services may collect and share the following data:

·Approximate Location: To provide location-based ads and analytics.

·App Interactions: Data about how you interact with the app (e.g., page views, button clicks) to improve user experience.

·App Info and Performance: Crash logs and diagnostics to identify and fix technical issues.

·Device or Other IDs: Anonymous identifiers such as your Advertising ID to show relevant ads.

We do not personally identify users from this data, and we do not store any of this information on our own servers. All data handling by third-party services is governed by the  Google Privacy Policy

3. How We Use Information

Anonymous information collected by AdMob and Firebase Analytics is used only to:

·Deliver relevant ads to support app development and maintenance

·Analyze user behavior

·Improve app performance and user experience

We do not sell, share, or use personal information for any other purpose.

4. Cookies and Tracking

Shokher Pet does not directly use cookies. However, third-party services such as Google AdMob and Firebase Analytics may use similar technologies to collect anonymous data for analytics and advertising purposes. This data is handled according to their respective Privacy Policies, including the Google Privacy Policy

5. Email Feature

Our app includes an email feature allowing you to contact us directly.

·Clicking this feature opens your device’s email client.

·We do not automatically collect your email address or any other personal information.

Contact email: shokherpet@gmail.com

6. Internet Connection Requirement

Most features require an active internet connection, including:

·Viewing pet care information

·Accessing posts and updates

·Displaying ads

·Using community or interactive features

·Receiving notifications about new app versions

Some offline features may work without internet, but the app is primarily designed for online use. Users are responsible for any data charges from their mobile or internet provider.

7. Children’s Privacy

Shokher Pet is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. However, third-party services such as Google AdMob and Firebase Analytics may collect certain information automatically. 

If we become aware that a child under 13 has provided personal information, we will take immediate steps to delete such information, including contacting third-party service providers where applicable.

8. Security

We do not collect personal information directly. Ads and analytics services such as Google AdMob and Firebase Analytics may use anonymous device data for ad personalization and usage analysis. Any data collected by these services is governed by their respective Privacy Policies and security measures.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected in the app, and the Effective Date will be updated. Continued use of the app constitutes acceptance of the updated policy.

10. Ads Transparency

Ads displayed via AdMob may use anonymous device identifiers for ad personalization. Firebase Analytics may also collect anonymous usage data to understand user interaction with the app. We do not share personal information with advertisers.

11. User Consent (GDPR/CCPA)

If you are accessing Shokher Pet from regions such as the European Economic Area (EEA), United Kingdom, Switzerland, United States, or other regions with applicable data protection laws, you may have certain rights under those laws.

We use third-party services including Google AdMob and Firebase Analytics provided by Google, which may collect anonymous data for analytics and advertising purposes.

Where required by applicable law, we will request your consent before collecting or processing such data. With the Google User Messaging Platform (UMP) SDK integrated, users can provide their consent for personalized ads or choose non-personalized ads directly through the app.

You can choose to accept personalized ads or continue using the app with non-personalized ads, depending on your preferences and region. Consent collected via UMP SDK is stored and processed in accordance with Google’s Privacy Policy.

By using our app, you consent to the collection and use of information as described in this Privacy Policy.

12. Search Feature

Shokher Pet allows users to search for content in Bangla. The search is only used to show relevant results within the app.

We do not collect, store, track, or share any search queries or user input. Search history is never saved. Users can tap on any result to view more details.

In short, the search feature helps you find content safely without collecting or storing any information.

13. Data Deletion Request

Although Shokher Pet does not directly collect or store personal information, third-party services (such as Google AdMob and Firebase Analytics) may collect anonymous device data as described above.

If you have questions about your data or wish to manage or delete data associated with your device, you can contact us at: shokherpet@gmail.com.

We will assist you by providing guidance on how to manage or reset your device’s advertising identifiers and, where applicable, direct you to the relevant third-party service providers for further action.

14. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or the Shokher Pet app, please feel free to contact us.

Email: shokherpet@gmail.com

We will respond to your inquiry as soon as possible.

Thank you for trusting Shokher Pet! Enjoy caring for your pets.