Privacy Policy – Shobha Design & Decor

Last updated: 11 December 2025

At Shobha Design & Decor (Fenesta Experience Centre, Roorkee), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us online or offline.

1. Information We Collect

We may collect the following information when you submit a form, visit our experience centre, or contact us:

• Name
  
  

• Phone Number
  
  

• Email Address (if provided)
  
  

• Location / Address (when required for site visits)
  
  

• Preferences related to windows, doors, and home improvement
  
  

• Any messages or additional information you share with us
  
  

2. How We Use Your Information

Your information is used only for business-related purposes, including:

• Understanding your needs and preferences
  
  

• Providing product recommendations
  
  

• Scheduling consultations, site visits, and appointments
  
  

• Sharing estimates, quotations, and technical details
  
  

• Improving our services and customer experience
  
  

• Following up on your inquiries
  
  

3. We Do NOT Share Your Information

We never sell, rent, or share your personal information with:

• Third-party marketing companies
  
  

• External advertisers
  
  

• Unrelated businesses
  
  

Your information is accessed only by authorized team members at Shobha Design & Decor for the purpose of serving you better.

4. Data Security

We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. Data is stored securely and used responsibly.

5. Your Rights

You may request the following at any time:

• To update your information
  
  

• To delete your information from our system
  
  

• To stop receiving follow-up calls/messages
  
  

To request changes, please contact us at:
📞 91197 77939

6. Cookies & Tracking (For Online Visitors)

Our Google Site may use basic analytics tools that collect anonymous data such as:

• Device type
  
  

• Browser type
  
  

• Pages visited
  
  

This information is not linked to your personal identity.

7. Links to External Websites

Our website or forms may contain links to other websites (such as Fenesta). We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.

9. Contact Us

For questions regarding this Privacy Policy, you can reach us at:
📍 Shobha Design & Decor, Amar Honda Tower, Haridwar Road, Roorkee
📞 91197 77939