Privacy Policy

Welcome to Shelton Tree Service. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

1. Personal Information

This includes details you voluntarily provide, such as:

• Name

• Phone number

• Email address

• Physical address

• Service-related details

• Any messages or inquiries submitted through our contact forms

2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our site

• Referring website

3. Cookies & Tracking Technologies

We may use cookies, analytics tools, and similar tracking technologies to improve website functionality and enhance your browsing experience.

How We Use Your Information

We use the information we collect to:

• Provide and improve our tree services

• Respond to inquiries, quotes, and service requests

• Schedule appointments and manage customer communication

• Enhance website performance and user experience

• Send updates, service-related messages, or promotions (with your consent)

• Maintain security and prevent fraudulent activity

• Comply with legal obligations

Sharing Your Information

We do not sell or trade your personal information. We may share your data only in the following cases:

• Service Providers: Trusted vendors who help us operate our website or perform services on our behalf

• Legal Requirements: When required to comply with laws, regulations, or court orders

• Business Protection: To prevent fraud, protect our rights, and enhance security

All third parties are required to maintain the confidentiality of your information.

Data Security

We take reasonable technical, administrative, and physical measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure, so we cannot guarantee absolute protection.

Your Privacy Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you

• Requesting corrections or updates

• Requesting deletion of your data

• Opting out of marketing communications

• Restricting or objecting to certain data uses

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies.

Children’s Privacy

Our services are not directed to individuals under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website indicates acceptance of these changes.