This Privacy Policy is designed to inform users who are concerned about how their “Personally Identifiable Information (PII)” is handled online. Under U.S. privacy and information security laws, PII refers to data that can be used either alone or in combination with other information to identify, locate, or contact an individual. We encourage you to review this policy carefully to understand how we collect, use, and safeguard your PII through our website.
When you interact with our Software, App, Site, and/or Services, we may collect certain information that, either alone or combined with other data, can identify you (“Personal Data”). We also collect certain information that cannot reasonably be used to identify you (“Non-Personal Data”).
When registering for APP services, you voluntarily provide certain Personal Data, which may include:
Email address
Username
Contact details
Language preferences
If you log in using a social media account (such as Google or Facebook), we will request your permission to access basic account details (e.g., name and email address). You may revoke this access at any time by removing APP’s permissions from that account.
If you are a paying customer, you must provide payment details to complete transactions. This information is used solely to process and fulfill your purchases. If you choose PayPal® as your payment method, your payment details are submitted directly to PayPal®, and PayPal®’s privacy policy governs that information.
We collect content you upload, submit, or otherwise transmit while using our Services or Software, including text, documents, and other materials.
When you access or use our Site, Software, App, and/or Services, certain data is automatically recorded, including:
General geographic location based on IP address or similar identifier when you access our Services.
Our servers automatically collect data such as:
IP address
Browser type and settings
Configuration details
Date and time of access
Cookie data
Language preferences
Information about how you interact with our Services, including pages visited and links clicked. We may also receive analytics data from third-party partners to better understand usage patterns and improve our Services.
Information about the device you use, including:
Hardware type
Operating system
Browser type
Unique device identifiers
Information collected through cookies and similar technologies is explained in our Cookie Policy and in the section below.
We collect information when you:
Register an account
Fill out forms
Subscribe to newsletters
Place orders
Use live chat
Submit support requests
Enter information on our website
We process your information as necessary to fulfill our contractual obligations and for legitimate business interests, including:
Communicating with you about your account, updates, and support requests
Providing account verification assistance
Managing, operating, and improving our Services
Processing transactions
Enhancing features, algorithms, and functionality
Conducting research and analytics
Preventing fraud and misuse
Displaying and maintaining your User Content
We may send promotional emails and special offers. You may unsubscribe at any time.
For users in the European Economic Area (EEA), promotional communications are sent only with prior consent.
We disclose Personal Data only in the following circumstances:
Service Providers – Trusted partners assisting with hosting, analytics, support, and operations, acting under our instructions.
With Your Consent – When you authorize us to share your information.
Legal & Security Reasons – To enforce Terms of Service, investigate fraud, respond to lawful requests, or protect rights and safety.
Business Transfers – In connection with mergers, acquisitions, bankruptcy, asset sales, or reorganizations.
Legal Compliance – When required by law.
We may share Non-Personal Data publicly or with partners in aggregated form.
No. APP does not sell or rent your Personal Data.
We use cookies and similar technologies (such as web beacons and tracking pixels) to:
Remember login details and preferences
Process shopping cart items
Analyze user activity
Improve user experience
Deliver relevant APP advertisements
We do not share Personal Data with third parties for their own advertising purposes.
You may disable cookies in your browser settings. Disabling cookies may affect certain features.
Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.
We use Google advertising and analytics services. Google may use cookies (including the DART cookie) to serve ads based on prior visits to our Site or other websites. You may opt out of personalized advertising through Google Ad Settings or other opt-out tools.
We may use first-party and third-party cookies (including analytics cookies) to collect data about interactions with advertisements and Services.
Some third-party applications or plugins (such as social media features) may request access to your information with your consent. Data collected by third parties through their plugins is governed by their own privacy policies. We encourage you to review those policies carefully.
We may send:
Service-related messages
Product updates
Promotional communications
You may unsubscribe from marketing emails at any time. However, all users will continue receiving essential service-related communications.
EEA users will only receive promotional emails with prior consent.
We do not make your Personal Data or User Content public except under the limited circumstances described above.
We honor Do Not Track signals and do not use advertising tracking or place cookies when a DNT mechanism is enabled. We also do not permit third-party behavioral tracking.
APP does not knowingly collect Personal Data from children under 13. If we learn that such data has been collected, we will delete it promptly. Children under 13 should not provide Personal Data through our Services.
All information is processed and stored in the United States. By using our Services and submitting information, you consent to its transfer, storage, and processing in the United States.
We use industry-standard security measures, including SSL/TLS encryption, and physical, technical, and administrative safeguards.
However, no method of transmission over the Internet is completely secure. By submitting information, you acknowledge this risk.
If a security breach occurs, we may notify you via email or through a notice on our Site.
You may request deletion of your Personal Data by contacting us. Premium users must cancel subscriptions before account deletion.
We may retain certain data as necessary for:
Legal compliance
Fraud prevention
Tax and auditing obligations
If your account is terminated for violation of Terms, you may request deletion of your data, subject to legal requirements.
In accordance with CalOPPA:
Users may visit our Site anonymously
Our Privacy Policy link is clearly accessible
The link contains the word “Privacy”
In the event of a data breach:
Email notification within 7 business days
In-site notification within 7 business days
Users retain the right to pursue legal remedies under applicable laws.
EEA users have the right to:
Access Personal Data
Correct Personal Data
Delete Personal Data
Object to processing
Withdraw consent
Receive data in portable format
Lodge complaints with supervisory authorities
Promotional emails to EEA users are sent only with prior consent.
We may update this Privacy Policy to reflect changes in our Services or applicable laws. If changes affect your rights, we will notify you via email or prominent notice.
Continued use of APP after updates constitutes acceptance of the revised Policy. If you disagree with changes, you must delete your account.
When registering or using the Application, you may provide:
Name, email, password
Transaction details
Customer support communications
Payment information
Content and project data
This information may be used for service delivery and marketing communications.
The Application may automatically collect:
Device type
Unique device ID
IP address
Operating system
Browser type
Usage data
The Application does not collect precise real-time location data.
We may share information:
As required by law
To investigate fraud
With trusted service providers acting under our instructions
In connection with mergers or acquisitions
Third-party advertisers may collect anonymized or encrypted identifiers for analytics and targeted advertising. Users may opt out through device settings or provided opt-out mechanisms.
Users may:
Uninstall the Application to stop data collection
Adjust device settings to disable targeted advertising
Contact us via email for opt-out requests
User data is retained while you use the Application and for a reasonable period afterward. Automatically collected data may be stored for up to 24 months, then retained in aggregate form.
We do not knowingly collect data from children under 13. If discovered, such information will be deleted.
We implement physical, electronic, and procedural safeguards to protect data. However, no system can guarantee absolute security.