Last Updated: 11-12-2025
This Privacy Policy explains how Sheduled (“we”, “our”, or “the App”) collects, uses, and protects your information. By using the App, you agree to the terms below.
1. Information We Collect
a. Personal Information
When using Sheduled, you may provide:
Name
Phone number
Email address
Pickup & delivery addresses
Parcel details
b. Location Information
We collect real-time GPS location to:
Assign drivers
Enable navigation
Provide live parcel tracking
You may disable location access, but some features may stop working.
2. How We Use Your Information
We use your information to:
Create and manage your Sheduled account
Process parcel bookings
Connect you with drivers
Provide tracking and delivery updates
Improve performance and customer support
Maintain safety & fraud prevention
3. Sharing Your Information
We may share your data with:
Drivers/captains to complete deliveries
Service providers (SMS, email, analytics, payments)
Authorities, if required by law
We never sell your personal information.
4. Data Security
We use industry-standard security measures to protect your information.
However, no online system is fully secure, so we cannot guarantee absolute protection.
5. Data Retention
We retain your information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
You may request deletion at any time.
6. Your Rights
You may:
Access or update your information
Request deletion of your account
Withdraw location or other permissions
To exercise your rights, contact us at:
Email: Hencepro@gmail.com
7. Children’s Privacy
Sheduled is not intended for children under 13.
We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available in the App or on our website.
9. Contact Us
If you have questions or concerns, contact us:
Sheduled – HQ, Dubai
Email: Hencepro@gmail.com